The Rapid Response Institute

Author: RRI

  • Massive Waste of Time

    Massive Waste of Time

    Call Center robotic humans and/or maybe AI reading their scripts and/or sending stupid texts.

    We a get them everyday.  The opportunity of a lifetime.  Since your D&B rating has recently increased, we are please to announce that you can borrow a ridiculous amount of money at a low interest.  This blogger has never responded but I am sure the pitch continues something like this.  “Send us your banking information so we can deposit the funds.”  Yea, right!  Then we will do our best to drain your account.

    Some are Easy, but More and More they are Not

    The bad old  days of getting notice that you are the recipiant of millions of dollars from some never known relative who died in an African car accident are fading.  However, they are being replace with much more sophisticated approaches to grand thief.  Some of which seem to be working.

    So What Can One Do?

    First and foremost, NO NOT UNDER ANY CIRCUMSTANCE ‘CLICK’ ON A LINK OR ATTACHEMENT OF ANY KIND–PERIOD!!  If you do, they have you.  Secondly, does it make any sense?  My company typically gets 4-10 unsolicited loan opportunities, daily.  Well my organization has had a real banking relationship for almost two decades.  Why would I need huge sums of money from an unsolicited Internet text or email?  Nor do I answer unsolicited phone calls and if I inadvisably pick up one, I do not respond but just hang up.  Rude?  Na, they are trying in steal my money.  Do you apologize to a guy mugging you?

    I have not yet set the phone to not answer numbers not in  my contact list, but I am close.  Unfortunately, some actual add value firms such as Healthcare Providers still depend on telephonic communications but hopefully that will change soon.

    For Your Convenience

    Every vendor we buy from wants to keep your credit card information in thier ‘secure’ wallet.  Not to worry, this makes it easier to buy from us next time.  NEVER ALLOW THIS.  Companies are hacked all the time and personal information and credit card numbers are taken.  Why take the chance, it only take a few seconds to type the number in each time.  That said, one reputable vendor I used stated that they would keep the card number on file,  I contacted them and told them, I did not want this.  their response, “We don’t save cards.”  No credibility, and there is not much I can do with the liars but stop buying from them.  Hey, they got the information they wanted but no future revenue from this consumer.  Their CRM system should be so proud.

    Be a Knowledgeable Buyer

    This writer lives in Houston, Txxas, a large city with a crime problem.  I take appropriate steps to assure my safety and that of my significant other.  We all  take similar steps based on our locale and relative safety.

    Moreover, based on the current reputation which is similar to that of the 1970s, we no longer go to New York City to see the plays.  Their lost tourist spending.  Take the same precautions with your online life as you do with your physical life.  Both are equally important to your ‘Quality of Life.”

    Forget the term ‘scam’ it denotes too soft behavior.  These are criminals who would kill you over your wallet on the streets.  Same NDA.

    In a future Blog, we will discuss how this same crowd is after your children.

    What are you doing to protect your family from online criminals?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Cultural Cognitive Dissonance

    Cultural Cognitive Dissonance

    “Cognitive dissonance is the mental discomfort that results from holding two conflicting beliefs, values, or attitudes.”  — Verywellmind

    Typically, we associate this behavioral issue with individual humans.  Yet, aren’t organization comprised of human beings?  Well at least until the AI robots take over.

    There can be many issues causing individual and collective angst and some are described below.  However, it is not daily decisions management makes that we do not agree with that are the most destructive.  The real challenges groups face are the ones that challenge organizational culture–such as major change or organizational transformation efforts.

    Yet, what if cultural cognitive dissonance is not caused by major one time events?  What if it is the result of the systemic nature of the organization.  For example, employees are routinely treated poorly and not valued.

    From a personal perspective, twice in my career I blow the sales quota away by multi-millions.  My reward; thanks and we can’t pay that much in commission.  And the final coup de grâce, “we want more of this type business so we are going to hire someone to do it.”  Guess, what!  Both companies did and these huge deals were never sold again.  Oh and BTW, both went out of business not long after.

    There are consequences when organizations exhibit cultural cognitive dissonance.  Not just to the individual, but that message was clearly sent and no one ever again stepped out of their boxes.  Game, Set, Match!

    Moreover, for large global firms, there may be cultural clashes among the different global divisions/companies.  This can be managed but may often be at odds with each other.

    From Verywellmind, the following three major causes of cognitive dissonance apply to organizations as well as individuals.

    Causes of Cognitive Dissonance

    • Forced Compliance–Required to behave in a certain way that may be contrary to beliefs or desired behavior
    • New Information–Obtaining new information or data that calls into question previous positions
    • Decisions–The quandary of needing to select one of two or more similar alternatives

    According to the well regarded Cleveland Clinic, “Cognitive dissonance can feel a lot like anxiety and stress — and they often come paired together. When you’re stressed or anxious, you could affect your overall mental, emotional and physical health.”

    This observer suggests that these symptoms will apply to organizations as well.  This could contribute or lower performance and even the demise of a once viable organization.  This condition is something to be taken seriously.

    Does your organization realize there may some internal cognitive dissonances in your culture?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Fake Science

    Fake Science

    “I would rather have questions that can’t be answered than answers that can’t be questioned.” – Richard Feynman

    “I am the science.”  You have got to be kidding me Mr. Fauci.  Clearly, you have no training in the Scientific Method or maybe your just plan arrogant.  Home many lives have you and you colleagues destroyed, you fake scientist?

    As an actual degreed physicist, I have published here and other media on the process ‘real’ scientists take to address new phenomena.  Yet a singular medical doctor, not a degreed scientist claims the godlike mantel of ‘I am science?’

    Welcome to 21st Century quackery.  In his testimony before Congress, “Dr. Fauci reaffirmed shocking testimony that the ‘six feet apart’ social distancing recommendation that he promoted was arbitrary, not based on science, and ‘sort of just appeared.’”  Science?  NOT!!  Do I hear leaches and blood letting are next?

    Trillions and Trillions and Trillions

    Untold lives and treasure has been destroyed by the Covid-19 quacks.  Not just MD types but a complacent media and hapless governments (politicians as well as regulators) at all levels.

    I am not a Covid denier.  Yes, many got sick and too many died, but we are now learning is that a so call ‘medical’ approach to this problem was based on NOTHING real!  Moreover, it appears that senior officials at the  National Health Institute knowingly lied to us repeatedly.

    Let me see if I understand this, a US funded research institute focused on ‘gain of function‘ released the Covid or it came from a bat?  Readers can make their own decision.

    Pockets were padded and many had their (more) than fifteen minutes of fame.  What did the rest of us get? Lost jobs, closed (forever) small businesses, and now ‘oh joy’ inflation due to government largess.

    The National Institute of Health appears to have put in place a systematic procedure to foil Freedom of Information Act requests.   Our right to know and have oversight that limits the ability of dictatorships to emerge was compromised.

    The arrogance and disgust which these so called public service hold us, the public is beyond the pail.  But not to worry they are all multimillionaires working on GS 15 (~ $180,000) salaries.  They must get great investment advice.

    The old saying about reality is applicable, “If it looks like a duck, walks like a duck and quacks like a duck, then it just may be a duck.”  Or it may be a MD policy wonk from the government that is ‘here to help or destroy your life.’  Remember how those who questioned the conventional wisdom were treated/abused?

    Bring in the mandatory masks.  No less than the conservative (lol) AL JAZEERA reports that key Covid players now question the value of masks we were all forced to wear.  Fascism!

    What the world was put through for years by dictatorial medical types and the fake media that took down other opinions and approaches is appalling.  Jail time is too good for these liars as they got rich.  Next time they come up with the crap they should be run out of town as they have not earned any respect.

    Have you put your liar detector in place when the fake government arrives and says ‘we are here to help/mandate?’

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Business Snake (BS) Detector

    Business Snake (BS) Detector

    With a Big Smile and a hand stretched out, customers are greeted as if they are long lost cousins.

    Sound like the used car sales guy of the 1950″s?  Perhaps, but still fairly typical today in many cases.  So how does one assess the honesty of a business executive, sales representative, customer service or anyone we meet in a business setting?  From one academic source, liars with evil intent may display some of the following traits:

    • There will likely be physical signs.
    • They’ll repeat the same story over and over.
    • They’ll be oddly chronological.
    • They’ll speak more eloquently.
    • They’ll drop or change pronouns.
    • Their sentences may be full of qualifiers.

    We teach our children to beware of strangers–Stranger Danger!  However, have you ever seen a very young child recoil when something does not seem just right?  In this pundit opinion, babes are born with an understanding that not everyone is a good guy.  This innate situational awareness (0pen this link, it is a wealth of information regarding personal safety) is in all of us.

    I have always loved this song.  It has a very clear message.  a snake is a snake is a snake.  So it is with business snakes.  Their spots will not change.

    How many of us have lost corporate political battles to outright liars?  All, I suspect.  Some interesting approaches towards deal with liars include:

    Copying Tips

    1. Be on guard and prepare
    2. Keep records
    3. Keep the focus on the relationship
    4. Know not to trust behavior in the heat of the moment
    5. Ignore them
    6. Be patient
    7. Don’t feel the need to call them out on everything

    Confronting the Liar

    1. Offer a way out before you address the lie
    2. Disrupt the habit over and over
    3. Allude to their lying patterns
    4. Suggest therapy

    Understanding the Liar

    1. Know the difference between a pathological liar and a scumbag
    2. Understand why they lie
    3. Know they may hate who they actually are
    4. Take care of yourself

    The world is full of liar, criminals and other miscreate.  The organizational world is a mirror of any society, so set your expectations accordingly.  Moreover, as we know from cyber crime and scams evil does evolve.  Make your your snake detector evolves as well.

    How do you know if some seeks to take advantage of you or your organization?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • THE Enforceable Contract

    THE Enforceable Contract

    The days of the so-called gentlemen’s/gentlewoman’s handshake agreement are over if they ever truly existed.

    One of the most famous handshake deals was the 1983 acquisition of Getty Oil by Pennzoil.  Texaco sought to sweeten the deal with a superior offer that Getty accepted.  The original deal made in New York was later upheld in the state of Texas and Pennzoil prevailed.  As with much litigation, it appeared jurisdiction the trial was held mattered a lot.  One wonders even in Texas if that type agreement would be upheld today.

    Agreements are broken all the time and the soc-called ‘he said–she said’ defense is frequent.  Moreover, loose interpretation of poor or deliberately cloudy language gives the unscrupulous an upper hand.

    For example, early in this writer’s sales career my team closed a (single) deal that represented over 10% of a public company’s division yearly sales.  The company reneged on the commission deal citing its ability to renegotiate commissions for ‘unique’ situations.  Needless to say, I resigned and no one else ever tried to go for the ‘brass ring’ deal again.  Guess they won.  Maybe not as my personal sales throughout my career were enormous dwarfing this first multi-million dollar sale.

    In another case, a technology deal fell apart when (after a handshake) the buyer refused to pay.  You can imagine what happened next.  Finally, how many of us have been lied to about opportunities?  Happens every day.

    Recently, I secured an online offer for an artmobile I wanted to sell.  Upon “inspection” I was told blank, blank were issues and the price was reduced by 2/3.  I left and will offer the name of the national firm to anyone who wants it.  What goes around comes around.

    Caveat Emptor (Buyer Beware) has been replace with the due diligence both parties are now required to perform.  And this assumes both parties are engaged in a legal transaction.  All bets are off if you succumb to dead relatives in Africa leaving you millions, huge lines of bank credit offered and thousands of nefarious thieves scamming (too weak a word–should be just be out right criminals)

    Trust But Verify

    Sage wisdom from an actor turned president.  Oh wait, he was too old and unqualified, so it must not mean anything!

    We all have to do business with a wide variety of individuals and even organizations with questionable ethics.  We must get our so-called ‘ducks in a row’  and maintain a high level of situational awareness.

    What steps do you take to make sure you and your firm enter into strong enforceable contracts?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • What Does ‘Systemic’ Actually Mean?

    What Does ‘Systemic’ Actually Mean?

    The word Systemic is tossed around quite loosely these days.  Especially when discussing social issues and politics.

    But what does it really mean when we say something is systemic by nature?  By one definition it is, “Of or relating to a system or a system and other relating to or affecting the entire body or an entire organism.”  Indeed a broad judgement.

    So when we say an entire nation is a systemically ‘blank blank,’ does that include the prognosticator that is making that statement?  Are those caught in the cross hairs of a so called systemic belief equally feel the same way about all other groups?  Not bloody likely as my Brit buddies say.

    How Do We Define a System?

    One definition of the word includes the world or universe.  Typically, we think of something smaller and ‘bounded.’  What do we mean by bounded?  Readers might be surprised that this term is a mathematical term describing a function, sequence or variation of a function.  In layman’s terms, systems have limits whether the human body, an organization, or society.

    Systems also have ecosystems and are not all organic in and of them selves and they interact with other systems.  For example, a commercial firm has suppliers and customers as well as local governments and even media outlets.

    Therefore, complexity is an inherent components and human constituents to ALL systems.  This stands by reason in our very robust and diverse world today.

    As such human behavior can take many different decision paths regarding any given issue.  We discuss these causal affects in our 2017 piece, Excellent Behaviors: Assessing Relationships in the Operational Excellence Ecosystem.

    It Is Not That Easy

    Defining the systemic nature of any system is very difficult.  NO system can be defined by one word.  Systems are complex sets of moving interdependent parts whose boundary is often ill defined.

    Decision makers must assure they are using valid and reliability data as they define the problem they are trying to solve.  Without such preparation, the answer put forth may be incorrect or meaningless.

    Next time a colleague or pundit is tossing around the word ‘systemic’ as them what they mean and when they say it means ALL, ask them how do they know that?

    In and of itself the term is meaningless.  Without a detailed definition of the system being discussed, good decisions are not possible and most likely will be poorly implemented with predictable results.

    So if you believe a system is a mess, how do you go about fixing?  Methodical or emotional?  One will work better that the other approach.

    What do you mean when you say something is systemic?

    If you need help with your complex system, see below and contact us.

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • The Art of Leadership

    The Art of Leadership

    Are Leaders born or made?

    I was the executive officer for an air defense (military) battery.  The battery Commanding Officer was not someone I would walk across the street to follow.  At the same time, there was a three star general that I would have followed to hell and back.  A one star general I worked for was a dumb as a stump.  Rank and hierarchy have nothing to do with leadership.  Leaders are MADE not born.

    Later I learned about the treachery of corporate politics as worthless individuals spent all their time trying to screw the rest of us.  Welcome to the real world of scum.

    What Makes a Leader?

    When I earned m MBA I was taught about management.  I did not have a single course on leadership. It is no wonder that managers do not know how to inspire and cause true followership.  There are lots of websites, books, pods, etc. about leadership traits and case studies of best/worst leadership.  We will not got there with this piece but take another tack.

    Even after training, i.e. military, first responder, law enforcement and more are some leaders great, some good and some horrible?

    Psychiatrists, sociologists and others will argue it is personality.  BS, it is all about whether the individual gives a crap about people.

    To serve them or to have them serve him/her?

    So think about it if your offered a leadership position.  Are you prepared?  Is it something you even want to do or are would you be in it for the power and money?

    If the later, you will not be a leader you will be a detriment to your team, organization and society in general.  Just stay the individual contributor and there is nothing wrong with that.

    If your up to the task, make people first, power and prestige last.  Good luck with your career and life choices.

    What Makes you think you will be a good leader?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • And the Question IS?

    And the Question IS?

    Why, How, When or Does It Matter?

    It seems at times we have more questions than answers.  And, sometimes the questions seem unanswerable.  Yet we continue to seek a response.  I guess it is the human nature that makes us so inquisitive.  Certainly the advent of the Internet has changed the very nature of research–which all are doing daily!

    The Challenge of Questioning

    The United States is full on the political ‘Silly Season‘ as the election moves into full speed.  We hear of ‘poll bias’s and other manner of statistical manipulation.  So what and who are we to believe?

    We have raised the issue of survey and data issues a number of times in this blog thread.  Examples include:

    In this edition, we will explore how to “Frame a Question.”  This is an important consideration.  According to one firm, “Designing framing questions starts by defining your conversation’s purpose.  Good framing questions should be carefully designed to invite different perspectives.  They should also be open-ended to encourage diverse and creative thinking.  They can’t be so broad that they are impractical.”  Seems simple, but like a lot of so-called simple things it can take a good deal of time preparing.  For example, we previously discussed the challenges of writing an “Elevator Pitch.”  Same laws of communication apply.

    Framing a Powerful Question

    According to one source, “Powerful questions are provocative queries that put a halt to evasion and confusion.  By asking
    the powerful question, the coach invites the client to clarity, action, and discovery at a whole new level.”  This approach requires the respondent to think through the answer.  This is much different than most political/corporate rejoinders.

    The power of a GOOD question cannot be underestimated.  It requires the dialogue to go to another higher level.  We should ask more of them.

    How Powerful are Your Questions?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Artificial Stupidity

    Artificial Stupidity

    Listen closely and pay attention as our menu has changed.

    The frustration to the automated phone operator are legend.  All of us have had our issues with this form of (non) customer service.

    Recently this pundit placed a call at a number provided by the vendor and went though all the (voice) menu items, only to hit the ‘other’ button.  At this point, I was advised to dial the number I already had.  So much for Artificial Intelligence (AI) and welcome to the era of Artificial Stupidity.

    Firms are all jumping on the AI bandwagon, even though the technology is immature at best.   Sound like the dot.com bomb of a quarter of a century ago.  One wonders, what damage to their brand are the organizations incurring?

    Enter the MVP Mindset

    In recent years the software development sector has ‘Dumbing Down’ the level of  product commerciality.  Minimum Viable Product or MVP can be defined as, “The version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort.”  Used to be called BETA in the good old days.  Now MVP is often seen as THE commercially released product.  Dah, hence the issues, frustration and lack of credibility in so-called AI solutions.

    All Things AI

    As mentioned, AI is all the rage.  Much like a fashion statement. everyone is jumping on that bandwagon.  But does it work?  Moreover, it encompasses a large spectrum of operations.

    Basically, anything that need big data crunching.  Yet crunching numbers is only interesting at best.  What problem is being solved?  This is where the weakness continues.  Algorithms are only as good as their author.  Some argue machines will take over this task, but one doubts anytime soon.  For example, jet engine commercial airlines are over 65 years old but increasingly seem to have construction/maintenance issues.  What makes us think this technology will be any different?  The Technology Adoption curve can be very lengthy and full of potholes.

    The judicious use of commercial quality software makes the most sense.  Just because every one is doing it is not a shareholder value added.  In many cases a sloppy approach actually decreases equity value.

    What is your organization’s approach to new technology and how does it add value?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • How Effective at Multitasking are We?

    How Effective at Multitasking are We?

    According to no less than the Cleveland Clinic, ” Studies (regarding multitasking) show it makes us less efficient and more prone to errors.”

    Cleveland Clinic goes on to make the case:

    • When tasks are easy and routine such as, “like listening to music while walking, or folding laundry while watching TV,” these are generally not a problem.
    • However, when tasks are difficult and complex the situation changes dramatically and attempts at multitasking can be dangerous and even deadly.

    Many of us live in neighborhoods where drivers can be fined if they talk on a cell phone (even handsfree) in a school zone.  Another example is the Federal Aviation Administration’s (FAA) Sterile Cockpit Rule which states, ” requiring pilots to refrain from non-essential activities during critical phases of flight, normally below 10,000 feet (3,048 meters).”

    Moreover, multitasking does not just have to be balancing a number of concurrent tasks, it can also  include managing tasks against some criteria, i.e. budget constraints.

    Safety, Safety, Safety

    In the blog series, as well as a host of publications include our 2014 book,  Implementing a Culture of Safety: A Roadmap to Performance-Based Compliance we have sought to drive the need for ALL organizations in the Critical Infrastructure sectors to live have a strong Safety Culture coupled with High Reliability operating performance.

    Meetings, Meetings, Meetings

    Similarly, many executives seem to prefer to spend their days going from meeting to meeting.  The belief is often that keeping busy is a proxy for progress.  In reality, it usually is not.

    Final Thoughts

    The referenced Cleveland Clinic article goes on to say, “The more we multitask, the less we actually accomplish, because we slowly lose our ability to focus enough to learn.”  In this multitasker, this sentence says it all.

    It is easy to watch TV while doing daily chores.  I do this all the time.  It is an entirely different matter to managing an offshore drilling process multitasking.  The systemic mistakes made in 2010 on the Deepwater Horizon are capture in detail in the book, Deepwater Horizon: A Systems Analysis of the Macondo Disaster.  Lessons learned are applicable to all in complex working environments.

    Does your organization favor multitaskers over those who focus?  If so, stakeholder value is likely degrading.

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • AI or AU?

    AI or AU?

    Artificial Intelligence (AI) is all the rage but are these laudables premature?  Is it in really Artificial Unintelligence (AU) or just latest manifestation of the 30+ year old Expert System and a passing fad?

    Recently, none the less than Google (parent Alphabet) suffered a $100 billion market setback when their AI strategy suffered a lack luster performance.  This pundit has believed for a while that AI is ‘not ready for prime time,’ despite the continual harping about this world changing too.

    IT hype is not new.  The modern era for Information Technology most likely started with Alan Turing’s ‘Machine,’ circa 1936.  Ever since, society has endowed these inanimate objects with special ‘human like’ powers.  In our 2023 book, Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability, we asked the question regarding Machine Learning.  “What do you do if your machine is learning the wrong things?”

    In our forthcoming (2025) book, Navigating the Data Minefields: Management’s Guide to Better Decision-Making, we address this issue and its management in great detail.  In the meantime, management is well advised to treat all new technologies with a skeptical mind regards of what internal and external proponents with their agendas argue.

    We have known for decades that IT projects need to undergo the same scrutiny as any capital expense.  So why do these projects still get a pass?

    Over the years, we have chronicled major corporate failure such as Bud Light.  A nine (9) percent equity hit on one day because of AI hype puts that organization in that league.  Use common sense in technology assessments!

    What guardrails does your organization have in place to prevent major technology faux pas?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Burrattery

    Burrattery

    Burr!  Its winter in the northern hemisphere and many shiver from the cold.  The ‘Many’ include batteries.

    We have know for generations that cold weather negatively affects electrical batteries.  So, it should come as no surprise that Electric Vehicles (EVs) performance can suffer greatly when the temperatures are extremely cold.  This phenomenon is not limited to this power source, diesel engines face similar challenges at very low temperatures.

    Is It All Hype?

    The IT research firm, Gartner has developed a model describing the process from the inception of new technologies to their general acceptance.  The Gartner Hype Cycle is widely viewed as a reasonable model of this process and is applied to a wide variety of technological innovations.  As the title suggests, technology undergoes a process of innovation, disappointment and finally broad acceptance.  Moreover, this process can take many years with the demise of many startup companies that were perhaps even too early in the process.

    According to Gartner, “Data-enabled services, electrification and smart cabins are a part of many technologies in this Hype Cycle.  Most of these technologies continue to be in the Innovation Trigger and Peak of Inflated Expectations, showing they have a lot of potential to disrupt the automotive space, but yet have some way to go before reaching mainstream adoption.”

    Diffusion of Innovations

    Most readers are probably familiar with the so-called Technology Adoption model which is composed of five types of users/buyers:

    1. Innovators
    2. Early Adopters
    3. Early Majority
    4. Late Majority
    5. Laggards

    For these and more reasons (including high prices), it seems that EVs may have a way to go before wide acceptance with more robust battery technologies.  Finally, we previously challenged the perceived low Carbon Footprint of batteries and documented these technologies are not as green as portrayed.  Interested readers can take a look at our blog Crippling Green discussion regarding the economics of Climate Change.

    Where does your organization fall on either or both of these curves for battery technologies?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • When Does It End?

    When Does It End?

    Once Again Organizational Safety Cultures Have Failed.  Why Does This Keep Happening?

    The controversial Normal Accident Theory suggests that in complex systems accidents are enviable.  So it would seem with continued major disruptions in Critical Infrastructure Sectors.  We have argued that this is not necessarily correct.

    Systemic Safety Culture

    Following the Deepwater Horizon incident in 2010 and building off our 2014 book, IMPLEMENTING A CULTURE of SAFETY A ROADMAP FOR PERFORMANCE BASED COMPLIANCE, we continue to address the issues associated with safety failures and developed a Roadmap towards the High Reliability Organization (HRO).  An HRO faces the same challenges are its industry peers; however, it has robust processes in place to quickly mitigate safety and critical operational exposures.

    As part of our practice, we have developed a robust toolkit to facilitate the rapid transformation to an organizational Safety Culture without business disruption.  Many of the tools are provided at no cost and are easy to use–their details are available.

    Culture Eats Strategy

    The aircraft manufacture Boeing and its supply chain are undergoing increased scrutiny as result of the Alaskan Airline Max 9 inflight door failure.  This is entirely appropriate.

    As part of this process, the aircraft producer’s culture has come into question.  Some argue the firm moved away from an engineering culture to a safety culture.  This pundit believes that they are one in the same for this sector.

    A more appropriate argument is that the firm has recently exercised other values at the expensive of aircraft manufacturing technology.  Is this a loss of focus and a deviation from core values and capabilities?  Always a danger, i.e., New Coke and Bud Light.

    Get Smart

    In our recent book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability, ” we make the case that the smart extended factory floor (including supply chain partners) adds significant value to organizations in that sector.  This approach supports engineering/safety cultures while enabling certain social behaviors.

    We believe that a simple Safety Culture is insufficient in complex environments.  It must be coupled with High Reliable Management.  Only then can organizations capitalize on ‘Smart’ coupled with new solutions such as Artificial Intelligence.

    Is your Safety Culture Adequate?  If not, what are you doing about it?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • All Is Not Quiet

    All Is Not Quiet

    Organizational Conflict may not be visible.  Passive Aggressive executives may not exhibit the classic signs of stress.

    The stresses of everyday business are well understood by those in that mix.  Each individual has an agenda based on his/her personal desires as well as organizational job description and target (goal) requirements.

    By definition, this puts all in an organization conflict situation.  Moreover, this is not necessarily a negative environment.  Stress between individuals and division can lead to synergies beyond the immediate.

    This so-called Tension at the Margin concept is taken from the physical construct Surface Tension, a relationship between two different substances such as water and air.  In other words, there is always a bit of tension or stress between two or more different entities–living or inanimate. 

    The problem manifests itself when conflict becomes counter productive.  Political agendas overtake the goals of the organization and individuals see themselves as superior to the organizations of which they are employed.  We first addressed this issue in our 1994 peer reviewed article, Organizational Conflict and Dispute Resolution.

    Managed stress can add significant value; we see this in competitive sports everyday.  Unmanaged stress can lead to a cardiac event both personally and organizationally.

    How is your organization managing its Tension at the Margin?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Living on the Edge?

    Living on the Edge?

    The (credited to) Chinese saying, “May you live in interesting times” was once reframed by a colleague of mine.  He suggested, “May we live in less interesting times.”

    His statement was made years ago in yet another major economic downturn.  Today, we are living in the turmoil of economic inflation as well as civil unrest, political uproar and even active military conflicts in Europe and the Middle East as well as threats of more in the Asian theater.

    If you Google the term, “Tension at the Margin,” you will get almost nothing.  This scientist has long used this terminology do describe surface tension such as shown between water in a glass and the air as well as other intersections.

    So it is with life.  There is a level of good tension between a well-ordered environment and total chaos.  Successful societies live in that tension.  Unsuccessful ones either fall into Totalitarian Order or decent into Disastrous Chaos.

    Benjamin Franklin is credited with the prophetic statement when asked about the political structure of the emerging then new United States of America, “A Republic, If You Can Keep It.”

    Tension at the Margin is defined and well understood by Physics.  Human behavioralists seems to think that this is an abnormal situation.  It is NOT!

    The Chinese philosophy concept of Ying and Yang speaks to this issue–“opposite but interconnected, mutually perpetuating forces.”  Is this not the same as what Physicist believe about the natural world?

    I the choice is a Dictatorship, Warfare in the Streets or a Republic, I will take the Republic Tension at the Margin.

    There are almost 9 billion people in the world and best I can tell none of think exactly the same.  These differences should be celebrated and capitalized on.  All other positions are economically and socially disadvantaged.

    What is your organization doing to capitalize on this Positive and Natural Tension?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • What a Turkey

    What a Turkey

    How many times have you seen someone do something incredibly stupid, even risking their life?  What a turkey!

    Story goes that Benjamin Franklin proposed the turkey as the American National Bird.  Almost 250 years later, this bird often carries a different connotation.  Often maligned, this tasty fowl has its day once a year.  Even two are granted a presidential pardon.

    Enter Safety Culture

    This pundit has spent his career around field operations and heavy equipment, first with the military and later as an oilfield field engineer going on to extensive international travel.  I have seen and done silly, stupid and often dangerous things, yet I emerged uninjured–lucky.

    As a physicist and MBA I started looking at business/technical process from a systems perspective.  A big influence was Peter Senge’s classic book, The Fifth Discipline: The Art and Practice of the Learning Organization.  I could relate to its view of behavior from functional structure perspective.  This led me to Systems Dynamics from which we build several models.

    Finally, in the early to mid 1990s (as part of my doctoral dissertation) we developed our construct of Structural Dynamics which we defined as Structural Dynamics is defined as the morphology or patterns of motion toward process equilibrium of interpersonal systems.

    All of this prepared me for what was to happen next.  In April 2010, Deepwater Horizon exploded in the Gulf of Mexico.  My colleagues and I started looking at this incident through the systems lens described above.  What we saw was very different than conventional wisdom.

    For decades Charles Perrow’s Normal Accident Theory posits that we can expect accidents from complex systems–they are inevitable.  Enter High Reliability Management in Process Industries: Sustained by Human Factors, which suggests that accidents are NOT inevitable and management systems can be put in place to adequately manage even the most complex system of systems.  Moreover, we now know that many disasters failures such as an airliner crash are of the function of many smaller issues happening concurrently.

    This led us to develop four major solutions for better safety in Critical Infrastructure sectors.

    This solution set enables organization of all sizes (public and private) to meet their high performance, high reliability goals while maintaining a sate workplace across their ecosystems.  Also check out our book, Implementing a Culture of Safety: A Roadmap for Performance Based Compliance and perform your own Self-Assessment of your organization’s ecosystem Culture of Safety Maturity.

    A final note.  One of the best books I have read in this regard is Deepwater Horizon: A Systems Analysis of the Macondo  Disaster.  The lesson therein are useful across industry sectors.

    We all know that ‘birds of a feather flock together.’  On a complex project there are many opportunities that might bring out the turkey in us.  Tools are available to limit or prevent the foul damage.

    What processes and procedure does your organization have in place to herd your flock?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • An Era of Hate

    An Era of Hate

    Incredible!! The level of hate as shown on any media today is just that, incredible.  Thieving, beating, sexual abusing and murdering seem taken as the “New Normal.”  Young people are throwing away future careers as they appear in the omnipresent media shouting hate towards one group.  Wearing masks simply make them look like common criminals.  What are they thinking, comes to mind.

    DEI (Diversity, Equity and Inclusion) and ESG (Environmental, Social and Governance) fads appear to be fading even as their original definitions are lost.  This pundit has been in the workforce since 1974 and before that the military experience.  To say I have seen it all is an understatement.  Well run organizations adhere to the original tenets of these two business/social models

    That said, my perspective follows:

    Servant Leadership

    With a focus on people, this leadership style seeks to develop all individuals and get the best out of cross cultural teams.

    • Diversity–We live in a world of over 8 Billion people.  We all know the level of diverse cultures, lifestyle and locales.  The likelihood that one organization is composed of all of one type is farcical.  So get over it!
    • Equity–Everyone wants to be treated fairly.  A company I was with was acquired.  The culture divided the employees into two groups.  Those who were hired directly and those who transitioned as a result of M&A activities.  As might be expected the mergers were most dilutive (huge employee turnover) and eventually that organization was eaten by an even bigger fish.  More like Lose–Lose!
    • Inclusion–People want to be included and allowed to contribute even if they are awkward about it.  One of the best true stories on this subject is depicted in the 2004 television movie, Something the Lord Made.  Two very different men in a racially challenged Jim Crow era were able to get past many issues and developed a solution for a deadly infant disease.  If you have not seen it; well worth your time.
    Stewardship

    One definition by Michael Barber; “Stewardship is leaving a system better than you found it,” is a very powerful statement.  Our Blog of April 25, 2022, ESG Explained defined these terms:

    • Environmental–Generally refers to the stewardship of the planet and how organizations facilitate that responsibility.
    • Social–Facilitating organizational responsibility to the global society, at all levels from the globe to the local communities firms operate in.
    • (Corporate) Governance–Typically, the umbrella organizations put in place to assure issues such as transparency, fraud, safety culture and ethics are in compliance with social norms and local regulations.

    Finally, over twenty years ago after all of the managerial nonsense that sent many “C” levels to jail from our 2011 White Paper Asset/Equipment Integrity Governance: Operations-Enterprise Alignment: A Case for Board Oversight, “During that period (2002), McKinsey & Company in conjunction with the Global Corporate Governance Forum conducted a study and found that over 75% of over 200 fund managers would value a stock at a higher price point if the company could demonstrate it had strong governance in place.  Moreover, the study also revealed that for western markets, firms with strong shareholder rights averaged 12-14% higher stock prices .”

    It Makes No Sense to Run any Organization Badly.  Either to stakeholders or yourself.

     Gaming the System

    Those of us at a certain age are familiar with the song, Walk A Mile In My Shoes.  What would you say if I told you that using technology multiple parties can exchange their boots?

    There is a way using Virtual Training to interact with other cultures and effectively Walk A Mile In Their Shoes (and they in yours).   “Virtual training typically refers to a specific form of online education that focuses on skill development and practical training.  It often involves structured courses or programs designed to teach specific skills or tasks.”

    Based on International Negotiation experiences, processes and technology tools we have developed an online game.  It enables collaboration or even simulate organizational conflict.

    Additional information is available on our Cross Cultural Serious Game Portal.  Check it out, I think you will like it and its a way to help cool the cultural hate being unleashed

    Walk A Virtual Mile in the Other’s Shoes.  Who Knows You May Even Like it.

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Boo

    Boo

    According to one source, “The (Halloween) tradition originated with the ancient Celtic festival of Samhain, when people would light bonfires and wear costumes to ward off ghosts.”

     

    Is your organization dressing up to fight for an old dead culture?

    The Answer is NO, Even if it Kills Me!!

    Decades an organization I know well acquired a direct (high tech) competitor for one of its divisions.  I believe the idea was to gain market share, become more competitive and so forth and so.  All the ‘good’ reasons mergers and acquisitions are viewed as adding value.

    For several years both sides visibly fought the merger.  In the end, the new unit failed and was sold.  ALL lost their jobs!  Yet, I guess they won.

    Cultural Change Ain’t That Hard

    What were they thinking as those lemmings commented career suicide?  Contemporary, Elon Musk is insisting that employees report to the office or face termination and I guess many are resisting.  With electric car sales in the tank and social media struggling as well.  Is this the new generation of lemmings?

    Social media in particular will face consolidation over the next few years.  This process is consistent with what other sectors have done as they mature.  Streaming video is another sector faced with low returns and too many vendors.

    Ghosts from the past have the wisdom.  “Don’t do what I did,” is something we may hear a lot of soon.

    The Only Constant is Change

    Calcifying yourself like a mummy is a career/organization killer.  So why do it?  Embrace the new, after all that’s what most techies are telling all of us.  I fear; however, not all are ‘Walking the Walk.”  Thousands of years ago the Roman taught us, “Caveat Emptor” or buyer beware.  This wisdom still applies.

    Change at a rate that works for you and your organization.  You may find that you like the new culture and say boo to the old.

    What are you and your organization doing to keep the old demons at bay?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • V R T

    V R T

    In our forthcoming book, “Navigating the Data Minefields: Management’s Guide to Better Decision-Making”  we coined the term, Valid, Reliable and Timely (VRT).  “This term identifies all data dimensions including its temporal component.”

    Check Up

    When we go to the doctor we expect that the information conferred by this professional is Correct, Consistent with the current medical knowledge base and Relevant to our present.  If it is not, the confidence in the diagnosis degrades and can even lead to malpractice driven legal issues.

    One of the issues a patient faces is the significant difference in the knowledge base between the medical professional and the layperson sitting across of him/her.  Many accept the statements of the professional as gospel.  Sometimes to their regret.

    Enter the Knowledgeable Buyer

    We live in a technological era even though many of us are technologist.  Often the technology itself is user friendly and reduces our core knowledge.

    How many of us rely on a calculator or spreadsheet to the extent our math skills have suffered?

    This Baby Boomer spent much of his career on the bleeding edge of the computer era.  Today I am not conversant in the details of Acritical Intelligence (AI), Machine Learning, Big Data etc.  However, I know how to ask the right questions!

    One of the Right Questions is embodied in our Economic Value Proposition Matrix (EVPM).  Does this technological investment add value to the organization and if so, how and how much?  In other words, the economic value of the expenditures.  Keep in mind that technology expenditures include not just the cost of the product, its support infrastructure, switching costs and training among other change management processes.

    One does not need to be a medical professional to query the doctor about the recommended action plan.  Common sense and knowledge of our body in the case (or our business) as the saying goes, “is not so common.”  Don’t just jump on the technology bandwagon, do your homework and ask “does this add value to our culture as well?”

    VRT

    Does the proposed project make sense does it sound like it is a Valid or accurate process?  Is it consistent or Reliable and finally is it the right time for our ‘culture’ and organizational maturity to make the change?

    You might be surprised at these common sense answers.

    Does your organization have a plan/process in place to cut through the technology clutter?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • No Free Lunch

    No Free Lunch

    President George H.W. Bush famously quipped, “Read my lips: No new taxes.”  He went on to raise taxes and many believed this contributed to the reason he did not serve a second term.

    Another famous saying, in 1971 an automobile engine oil filter manufacturer heavily advertised their product using the threat, “You can pay me now or pay me later.”  While maintenance can be deferred and often is in economic challenging times, eventually the bill comes due.

    Free Electricity?

    We are repeatedly told that since electric automobiles do not use gasoline/diesel that our cost of that fuel will go to zero.  YEAH, life is good with no gas lines!

    But where does the electricity come from, who pays for it and how is it economically delivered to our vehicle?  And then there is the time to charge and vehicle range.  Finally, there is the cost of the required infrastructure and who pays for it.  Moreover, such a dramatic change in our energy landscape will take decades, not the few years many promise.

    According to one source, “A collaborative investigation by The Guardian and German newspaper Die Zeit, meanwhile, found that 90 percent of the projects ostensibly validated by American company Verra were in fact “worthless” and delivered nothing close to the carbon sequestration that companies.”

    Hype or Hoax?

    We are all used to hype–buy this automobile and you will be more successful.  Additionally, the world is awash in scams, disinformation, lies in attempts to perpetrate a hoax.

    Where does Net Zero and the demands we accomplish the impossible immediate and we can never do enough fall on this curve?  We are told that policy and economics are following “The Science.”  But are they?

    Science can be defined as the observation, identification, description, experimental investigation, and theoretical explanation of natural phenomena.”  This search for knowledge is ‘Never Settled.’  No less than Galileo showed that fallacy that as we sail spacecraft to Mars an other celestial ‘spherical and not flat’ worlds.  More recently, the settled science of Covid-19 appears to be not quite so static.

    The Scientific Method can be used by lay people as well as scientists  Previously we presented a simple but logical approach to test technical suppositions as their applicability to a given problem.   Use it to see where your organization sits on the Hype–Hoax continuum.

    How is your organization making significant decisions in a world full of contradictions?  After all, their are no free lunches.  If it sounds too good to be true …

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Remotely Gone

    Remotely Gone

    Remote Working was once heralded as the ‘New Normal,’ many employers are now less enamored with this business model.

    Having worked remotely in one way or another since the early 1980s, this pundit had some reservations when the tidal wave of glee over the opportunity to stay home and work in your robe or even your underwear emerged.  We first addressed this issue in March 2020 when the idea was newborn.

    Per the linked blog, working from home requires discipline as well as treating the new office as a professional situation.  Unfortunately, not all have that in their DNA.

    Productivity?

    With almost 50 years of remote working sometimes as a result of international travel in an era before connectivity, I have personally seen the ups and downs of work from a hotel room, a pay telephone, the laptop and mobile devices.  It is sometimes challenging to to keep focus.  There can also be a degradation of organizational culture

    The current management paradigm is named Hybrid working.  Firms are demanding at least some time to be spent in the office face-to-face.  According to one source in September 2023 only 14% of positions were remote compared to 20% in February.  Others have already demanded full time at the office as a condition of employment.

    Final Thoughts

    The ebb and flow of management theory is as old as humankind.  Sometimes, however human behavior is not taken into consideration by some prognosticators.  We are social animals and need human contact not just to thrive but to survive.  The water cooler is making a comeback.

    How will your organization retain its culture and assure productively in this new era?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Data Management for the Non-Technical Executive

    Data Management for the Non-Technical Executive

    “Per McKinsey research from June 2022, nearly 70 percent of the top economic performers, compared with just half of their peers, are using their own software to differentiate themselves from their competitors.”

    McKinsey went on to state that:

    • Digital products are driving the need to embed software across the board
    • Increasingly, more value is being derived in products and services from software
    • The growth of low cost Cloud and AI programming are putting unprecedented power into the hands of the global workforce

    The foundational key to global economies with tightly integrated software into products such as automobiles is DATA.  According to the research firm, IDC approximately 175 zettabytes of data will exist in 2025.  IDC went on to report that one zettabyte is ONE TRILLION GIGABYTES and that to download this amount of data would take 1.8 billion years.

    This amount of data and its criticality to the firm’s success are staggering statements.

    How are organizations going to be able to management this new economy in a meaningful way?  We can’t all be data scientists.

    Enter the Non-Technologist

    It is safe to say that data will be used by all aspects of the organization and its extended supply chain.  Finance, HR, Procurement, Tax, Sales & Marketing, Researchers, Medical Doctors, Facilities Management, etc. are staffed with experts in those fields not necessarily in IT or specifically Data Management.  How are these executives and their staffs be assured the data and software they are using ‘spit out’ the correct results?

    This is a daunting challenge today will only  get worse.  Moreover, the software sector is notorious for it poor quality documentation and many do not follow strict data management protocols.

    On the Horizon

    This blogger has been dealing with technical and later financial and business data of various qualify and sources since at least 1968.  Maybe I have not seen it all, but I have seen a lot including significantly poor data with significant gaps.  Management at all levels are not equipped to understand the underpinnings of the data they are using to make critical decisions.  Is the data Valid and Reliable (accurate and repeatable)?  Many are not even aware of the definition of those simple terms.  How can they trust the data provided?

    This author is pleased to announce that he recently entered into a contract with CRC Press to draft the book, “Navigating the Data Minefield: Management’s Guide to Better Decision-Making” to be published in 2025.

    This book will provide the non-IT software executive with tools and best practices to help her/him assure that the data provided by internal and external provider is of high quality.  It will provide a roadmap model that is straightforward and easy to understand.  It will also provide data and software experts with an understanding on the type of questions management may ask as well as project deliverables expectations.

    Stay tuned we will keep you informed as the exciting project develops.

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Tomorrow’s Culture–Today!

    Tomorrow’s Culture–Today!

    When asked when something is needed, how many of us have heard or even said, “I need it yesterday?”

    Our world is turning  faster all the time.  The now quaint old phrase, “Internet is like dog years.  One human year is equal to seven Internet years” now seems like slow motion.  Change is all around us and always has been.  Those of us using the Internet in the early 1990s or earlier could not have envisioned today’s mobile devices much less Artificial Intelligence (AI) and who knows what the next ten years will bring.

    Previously, we have addressed Organizational Initiatives and why almost all of them Fail.  Interested readers should check that post out.  This blog addresses ways to move forward desired significant changes such as Cultural Transformation.

    Leadership?

    There are a number of euphemisms for leadership or lack thereof.

    • Talk the Talk, not Walk the Walk 
    • Do as I say, not as I do
    • Rules for me, but not for thee

    These are a few that come to mind and I am sure there are many others.  Humans are very good at determining duplicity, even seeing it as dishonesty.

    Even if it is not unethical, illegal or immoral–if looks could kill comes to mind.  Where it is a politician leaving for a vacation in Mexico during one of the worst floods in US history in his state or an airline CEO flying on a private jet in the midst of major air travel snafu during a holiday season, visuals matter.

    ‘Follow Me‘ is the mantra of the US Army Infantry.  True Leaders, Lead!

    There is no such thing as leading from behind or telling people that you will be right behind them.  What organizational hill would you die on for this non-leader?

    Bottom Line

    It is easier to accelerate change or transformation than commonly believed.  Visible, consistent and constant leadership is the hallmark of success.  Also, answering the “What’s in it for me” question all will have with a meaningful response is key.

    For cultural transformation, the CEO is the agent of change.  He/She cannot delegate this to an Executive Sponsor and move on to other initiatives that will most likely fail too.

    What is Your Leadership Style and Why Would Anyone Follow You?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Communication, Communication, Communication

    Communication, Communication, Communication

    A recent TEXT from a possible vendor did not identified himself as a referral.  I did not pay any attention to it and both of us missed an opportunity.

    In our social media age with its shorthand, i.e. HRU, much can be lost in the exchange.  Like most of us I am bombarded with those seeking my attention.  So if the message is to get through the clutter it has to have meaning and a CALL TO ACTION.

    One can argue that all the communications tools at our disposal, we have lost the art of communicating.  This is a loss far beyond hiring a vendor.

    Dale Carnegie famous said, “Tell the audience what you’re going to say, say it; then tell them what you’ve said.”  This approach works for text messages as well.  And do not forget to introduce your self if the individual does not know you and/or your organization.  By the way, do your homework and don’t waste anyone’s time–a sure deal killer.

    Finally, in our globally connected economy, the language you speak may not the first or even a language the recipient understands.  Translators are great software tools but they are not perfect and nuances may be lost.  If I don’t know the sender, this pundit automatically hits spam on messages in the language I understand and it is not on me to spend the time and energy to translate your sales pitch.

    What is your organization’s process to make sure its message is getting through?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Freedom … to Fail

    Freedom … to Fail

    An American flag flying in front of some classic architecture.

    Today, those of us in the United States and indeed many other parts of the world celebrate the 247th year of Freedom.

    Generally, freedom is seen as a function of speech, religion, lifestyle choices and even entrepreneurship.  In 1941, President Franklin Roosevelt proposed Four Fundamental Freedoms:

    1. Freedom of Speech
    2. Freedom of Worship
    3. Freedom from Want
    4. Freedom from Fear

    In some ways, these levels of freedom fit within lower levels of Maslow’s Hierarchy of needs.  However, the road to the top levels (especially self-actualization) of his pyramid can be rocky.

    “Only those who dare to fail greatly can ever achieve greatly.”

    Robert F. Kennedy

    Failure can be a great teacher.  As Thomas Edison is credited with saying, “I have not failed. I’ve just found 10,000 ways that won’t work.”  So we argue that the Freedom to Fail is as important as other freedoms.  For without failure human progress would stall.

    So as we celebrate with hot dog eating contests, fireworks and being with family, lets not forget that our modern conveniences and even political and social experiments that work are a function of many so called earlier failures.

    Topics of the day include ESG, DEI and other social trends.  However, not all processes tried will be successful.  However, we can’t get to wherever ‘there’ is with taking a chance.

    Do you allow yourself the Freedom to Fail, Learn and Move On?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Technology Betrayal

    Technology Betrayal

    In one case, a new cell phone (2023 purchase) went dead.  The replacement and the subsequent replacement did the same thing.  Now on the 4th phone, a work around has been found.

    The promise of technology is legendary.  However, the hype is often over the top and not a statement of realty.  The movement towards, MVP (minimum viable product) is but one of the issues technology providers face.

    The idea is to get to market with a version that meets the basic level of functionality that addresses a customer’s requirement.  One way to view this is as a market research tool.  However, in this author’s experience an MVP (with minimal or no changes) often becomes the first marketable version as develops rush to secure market share.  In our recent book, Smart Manufacturing we address the the Gartner Hype Cycle and state, “We live in an era of exploding technologies.  Daily, some new whiz-bang widget is announced and—Hyped!  No longer better than sliced bread, new technology promise everything from global peace to weight loss.”

    Caveat Emptor!

    We are repeatedly reminded that the computer chip is at the heart of all products and our everyday life.  This blogger does not deny that point of view.  However, this extreme dependence has drawbacks as well.  For one thing, the quality of the software is only as good as the development team.

    According to one source software quality assurance is, “A process that focuses on identifying and maintaining set requirements for developing reliable products.”  Previously, we defined validity and reliability as the first tenet of data quality assessment.  So it is with the software providing or using said data.

    In December 2022, the consulting firm McKinsey published, “Every company is a software company: Six ‘must dos’ to succeed.”  In that article, they posit that to be successful organizations will need to develop their own software.  This will require that organizations internalize the software development process as part of their core business capitalizing on their Subject Matter Expertise.

    How ready is your organization for this emerging business model?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    Additional Resources

    There are significant resources available on the subject.  Our intent is not to provide a comprehensive list, but a few that are oriented towards the layperson and not just the developer.  In no particular order:

    Interested readers can search for ‘software errors,’ ‘software quality assurance’ and other similar key words.

    Miscellaneous

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Leaving the Military?

    Leaving the Military?

    Over 200,000 members of the US Armed Forces are discharged and return to civilian life ever year.  Some will have difficulties with this transition.

    In 1970 this military ‘brat’ graduated from North Georgia College (a military school) and served four years in the US Army.  In 1974, this business ‘clueless’ individual entered the civilian workforce.  With little or no support/help, I fumbled my way through my job search and ultimately through a ‘head hunter’ aka recruiter to a career in the oil and gas industry.

    This hunt and peck approach to finding a career need not be repeated these many years later.  Resources and experience/expertise is available for today’s veterans.

    We are happy to talk with any veteran wanting help with the transition to civilian life.  Contact us (leave a short message regarding your interests) and we will get back to you shortly.

    Contact Us

    The Ten

    These are some ‘starting’ points that may help you articulate your skill set to potential employers.  Answer these before you send your resume and certainly before an interview.

    1. How does your military experience such as leadership, teamwork, dealing with adversity and deadlines translate to civilian speak?  For example, if you were in combat, your success depended on all and more of the above traits and nothing you will do in civilian life is anywhere near as stressful or critical.  Don’t minimize this experience but focus on how it can add value to the organization.
    2. Assume interviewers have no understanding about how the military works.  Refrain from using military jargon such as weapon nomenclature, acronyms, etc.
    3. Many civilian prospects articulate the money made/saved as a series of successes.  For example, “Under my leadership we increased revenue by X.”  Consider reframing military missions along the lines of, “My team completed our tasks under budget and faster than any before.”
    4. If your skills are directly relatable such as Police, Medical, IT, aviation, maritime or other speak in the language of those cultures.
    5. Be yourself and if the situation warrants it, the interviewer may be comfortable with you using first name as opposed to Sir/Ma’am.  Let him/her be the lead on the formalities.
    6. Hide any tattoos, etc. if you can wearing long sleeve shirts/blouses etc.  Body art may not be widely accepted by some organizations.
    7. Do your homework!  Research the organization and decide why you want to work for them.  Same reason you joined the military, right?
    8. Your resume (hardcopy/online) is how the hiring managers will perceive you prior to an interview.  Learn to present yourself in terms they understand.
    9. Many civilian organizations are less structured than the military.  Prepare for a more laissez-faire attitude at work, even if your the boss.
    10. Many organizations, their culture and workforce can be very competitive.  Much more so than the generally collaborative military.

    There are many other differences in lifestyles and veterans need not be intimidated by them.

    It is the next and new chapter in your life so embrace it.

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Valid and Reliable?

    Valid and Reliable?

    The first thing a statistician, data scientist, medical researcher, engineer, social scientist or anyone depending on data is to assess its quality.

    As of this writing, the recent release of the Durham Report suggests that the FBI was lax in their assessment of the alleged Russian influence in the 2016 presidential election cycle.  This resulted in the reporting to the nation and the rest of the globe what appears to be Fake information.  Did it tip the scales on the election and subsequent events?  Not for this pundit to say, albeit this will be the subject of discussion (including some conspiracy theories) for years to come.

    Our case is more straightforward.  Organizations of all types private and public routinely make critical decisions based on poor quality data (including gasps in data).

    The first tenet of quality is to assess the validity and reliability of said data.  Validity refers to the accuracy of the measurement but does NOT determine whether the right process was evaluated.  Reliability is a function of data consistency (can it be reproduced?).

    Error Management

    There are two types of data errors.  Not surprisingly labeled Type I and Type II.  Statistician define Type I errors as providing a ‘false positive’ and Type II a ‘false negative’ result.  One way to asses data is the use of Hypothesis Testing.  Assessment often begins with a hypothesis about a set of data.

    • A ‘null hypothesis‘ makes the assumption that the data is a function of pure chance.
    • The ‘alternative hypothesis‘ assumes the data set is impacted by a non-random cause.

    Moreover, a data set can have multiple hypotheses.

    Data is also classified as Primary or Secondary.  Primary data is that which was collected directly by the data scientist/organization.  Secondary is that which as obtained from a third party.

    This researcher considers Secondary data as more likely to contain errors and needs additional scrutiny.  It appears the FBI data on election interference was Secondary data.

    According to a 2022 Harvard Business Review article, “It costs 10 times as much to complete a unit of work when the data is flawed in any way as it does when the data is good.”  In 2016 HBR reported that according to IBM, decisions made on poor quality data cost $3.1 trillion.  In 2021, the research firm Gartner reported that poor data quality costs the average firm $12.9 million.  For the Fortune 500 alone that is over $3.225 trillion.

    For interested readers, the cited Gartner article provides a set of 12 actions organizations can take to improve their data quality.

    Decision Support

    We must recognize that data quality is an issue and while we can take steps to improve it, the problem is ubiquitous and most likely growing.  We must make the assumption that ALL data has either Type I or Type II errors and act accordingly.

    One approach is the use of the Scientific Method.  This model is developed for the average lay person and can used for business decisions as well as in everyday life.

    Moreover, ALL data sets will be incomplete or have gaps.  Statistical and other decision support tools can deal with this issue.  Finally, the human injects bias into the process as well.

    Coda

    The running joke, “If it is on the Internet, it must be true,” is widely known as satire.  That said, we often trust data due to its source or the fact that a so-called expert is the author, commentator or recommender.  As with many things in life a healthy dose of ‘data’ skepticism is in order.

    What steps is your organization taking to assure decision-making processes are based on high quality data?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Fake or Not Fake?

    Fake or Not Fake?

    Seems we live in a world of FAKE.  How do you know what is fake and what is not?

    A recent article described certain activities in Silicon Valley as the end of fake.  The point being that in the recent VC heyday, some have feed the market crap and taken advantage of the Greed is Good mindset.  Previously addressed whether opportunities and/or statements passed the so called “Smell Test.”  Mostly likely, many in the Silicon Valley ignored their olfactory warnings.

    How did we get here?  Humans have always wanted to put forth their best impression.  We have been taught from an early age that we can only make a first impression once.  Moreover, “Research shows that it takes between just 33–100 milliseconds for someone to form judgments about your character.”

    Puffery

    “This is the best car available today.”  Not necessarily incorrect or correct but the ‘opinion’ of the sales representative.  This is an example of Puffery.  Certain claims about emerging technologies can fall into this category as well.

    However, there can be a downside to this push.  If the automobile is then perceived as ‘not the best’ or even worse, a lemon the brands of the manufacturer as well as the car dealership maybe negatively impacted.

    Investment scams have long used statements such as, “You don’t want to miss out on this once in a lifetime opportunity, guaranteed to go up in value but you have to act NOW!.”  This pushes the envelope on puffery and most likely is FAKE.

    A Lie Repeated

    “Repeat a lie often enough and it becomes the truth”, is a law of propaganda often attributed to the Nazi Joseph Goebbels.

    People push their agendas, political or other.  Sometimes, however, an ‘illusion of truth‘ purports to repeatedly persuade individuals to accept and internalize this FAKE.  We see examples of this in politics and the so called ‘talking points’ put forth again and again and again.

    Building a FAKE Radar

    “A large meta-analysis revealed overall accuracy of distinguishing truths from lies was just 53 percent — not much better than flipping a coin.”  No wonder the propagandists are so successful.

    Counter to the Goebbels methodology, according to the prestigious journal, Psychology Today there are four ways to tell if you are being lied to:

    • Constant elaborate and dramatic presentations of events and their impact–the DRAMA of it all
    • The above is a behavior pattern REPEATED often–the TALKING POINTS
    • INCONSISTENCIES and changes in the same position–the UNPREDICTABLITYALITY 

    These personality disorders and be attributed both to individuals as well as organizations.  Other things to watch out for include facial expressions and other physical traits such as the eyes and fake smiles.

    The term FAKE is tossed around with glibness abandon.  As important, those who don’t use the word but pedal the same level of the illusion of truth used by many to support public and private narratives is ubiquitous.

    To be an informed consumer/decision maker of information requires an optimal FAKE radar.  Implementing and sustaining a personality disorder lie detector is just as important a life skill in a society rampant with dishonesty.

    How strong is your FAKE radar signal?

    For More Information

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.

  • Seems Like Yesterday

    Seems Like Yesterday

    Hard to believe that 13 years ago the offshore oil and gas industry changed forever.  On April 20, 2010 the Deepwater Horizon drilling rig exploded, later sank.  “Approximately 134 million gallons of oil had spilled into the Gulf, the largest offshore oil spill in U.S. history.”

    One recent LinkedIn comment suggested that nothing had changed regarding field operation safety.  The right referred to management’s position as SAC (Safety as Convenient).  In other words, business as usual.  This may be the case for some organizations but I think the larger issue is the industry transformation to one of a Culture of Safety aka Safety Culture.

    In the immediate aftermath, this pundit and his colleagues were directly involved in this change process.  Working with the aerospace industry, we put forth new ways of managing the work process to assure field processes were completed properly and in keeping with regulatory requirements.  As part of this effort, we worked with Human Factors experts to help process organizations to sustain High Reliability.

    We believe across a number of fronts the sector has made a lot of progress.  Moreover, in 2015 this pundit was invited to present ‘oil & gas lessons learned’ at the International Atomic Energy Agency Technical Meeting on Developing Improvement Programmes for Safety Culture in Vienna, Austria.

    The Center for Offshore Safety and its Good Practices and Safety and Environmental Management System (SEMS) Certification process has been widely accepted.  Additionally, deepwater well containment rapid response systems such as the Marine Well Containment Company (MWCC) are in place.

    There is always room for improvement; however, it is fair to say the industry has taken the Safety Culture seriously and has made great strides.

    Transformational Tools

    There are a wide variety of tools readily available for organizations interested in adopting a Safety Culture.  These include the Bureau of Safety and Environmental Enforcement’s (BSEE) Safety Culture Policy.

    A Safety Culture is not limited to a single sector or even to private enterprises.  Other examples include NASA, Healthcare and SHRM among others.

    In addition to our 2014 seminal book on the subject, IMPLEMENTING A CULTURE of SAFETY: A ROADMAP FOR PERFORMANCE BASED COMPLIANCE we offer a number tools designed with industry experts to assist with this transformation.  These include:

    Finally, our new book Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability can help as well even if your organization is not a manufacturer.

    If your organization does not have a Safety Culture, why not?

    For More Information

    The photograph source is NOAA.

    Please note, RRI does not endorse or advocate the links to any third-party materials herein.  They are provided for education and entertainment only.

    See our Economic Value Proposition Matrix® (EVPM) for additional information and a free version to build your own EVPM.

    The author’s credentials in this field are available on his LinkedIn page.  Moreover, Dr. Shemwell is a coauthor of the just published book, “Smart Manufacturing: Integrating Transformational Technologies for Competitiveness and Sustainability.”  His focus is on Operational Technologies.

    “People fail to get along because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they have not communicated with each other.” (Martin Luther King speech at Cornell College, 1962).  For more information on Cross Cultural Engagement, check out our Cross Cultural Serious Game.  You can contact this author as well.

    For more details regarding climate change models, check out Bjorn Lomborg ands his latest book, False Alarm: How Climate Change Panic Costs Us Trillions, Hurts the Poor, and Fails to Fix the Planet.

    Regarding the economics of Climate Change, check out our recent blog, Crippling Green.

    For those start-up firms addressing energy (including renewables) challenges, the author can put you in touch with Global Energy Mentors which provide no-cost mentoring services from energy experts.  If interested, check it out and give me a shout.