OE Solution Set

Enabling Cultural Transformation

Our Operational Excellence Solution Set 

We first recognized organizational cultural differences over 20 years ago. Initially, our efforts focused on the facilitation of these differences in global business transitions.  Not just consultants, we lived cross cultural business development on all six continents where public and private organizations seek collaboration and Win-Win scenarios.

In 2010 it became obvious that the culture of field operations in the Deepwater oil and gas sector left much to be desired.  A myriad of studies support this view.  

What was lacking was an effective methodology to transform sector behavior into one of a Safety Culture, aka Culture of Safety.  We first documented a new Safety Culture business model in our Governing Energy Blog.

We have a robust set of solutions on The Rapid Response Institute’s Operational Excellence Platform.  These solutions can be deployed Enterprise Wide or individually incorporated into existing OE infrastructure.  High Reliability Organizations require Operational Excellence.

It is built on our R B C Framework for Cultural Transformation and powered by Structural Dynamics.

Our Expertise/Processes and Methods

Bus Process Mgm’t

  • Standard
  • Regulatory
  • Metrics
  • Ecosystem
  • Safety Culture 

Professional Services

  • Project Management
  • Interim or Factional Executive
  • Concierge
  • Consultation
  • Advisory Services

Risk Management

  • Enterprise
  • Project
  • Culture
  • High Reliability
  • Human Factors 

Economic Development

  • Center of Excellence
  • Best/Good Practices 


  • Instructor Led
  • e-Learning
  • Video
  • Train the Trainer
  • Workshops
  • Executive Retreats

Revenue Generation

  • Business Development
  • Internal Sales
  • Marketing 

Partner Program

  • Professional Services
  • Technology

Rapid Response Management

  • Behavioral Economics
  • Process Assessment
  • Methodology

High Reliability Management

  • Transformation
  • Change Management
  • Risk Mitigation

Our Solutions/Enabling Tools

Serious Games

  • Cross Cultural Engagement

Operations Management System

  • Smart OpEx

Process Simulation

  • Risk Assessment
  • Project Management
  • Workflow Optimization 

Business Analytics

  • Augmented Reality
  • Internet of Things 

Process Assessment

  • EVPM
  • Organizational Health
  • Metric Development

Cyber Security is a critical requirement in any IT or technology enabled Product/Service/Solution.  The Rapid Response Institute has partnered with World Class experts in this field who provide relevant services and/or technology for our Operational Excellent Platform.

Strong Bond Governance

In their ook, Implementing a Culture of Safety: A Roadmap to Performance-Based Compliance, the authors put forth a Strong vs. Weak Bond Governance Model. The book makes the case that when godlike incidents akin to the impact of warfare on society by corporation are possible, a strong bond governance model is appropriate. In other words, direct and sustained interest in field operations by top management and even the board of directors.

The Strong vs. Weak Governance Bond construct is taken from nature—chemical and atomic bonding. All molecules and atoms have a weak attraction.  Strong bonds; however, only exist at the atomic level.  The molecular and atomic Behaviors as a function of Conditions result in Relationships constrained by the nature of the bond. 

digital visualization of a chain
We make the argument that the energy sector, particularly oil and gas meet the test for Strong Governance Bond based on the “magnitude of the decisions” being made at all levels.  This is not to say that engineering decisions will be made by the CEO.
A strong model is used by High Reliability Organizations (HROs) and as part of that model, trained; knowledgeable personnel are empowered to make the right decisions in the field.  The strong model provides an organization with the capability to become and remain an HRO.  The model is one that enables rapid adaption in increasingly complex Conditions.  It has processes that provide cognitive infrastructure that enables simultaneous adaptive learning and reliable performance.”   Finally, a Weak Governance Bond may be appropriate for business models that do not require a HRO.  Examples include joint ventures and conglomerates.

Featured OE Platform Deliverables

In addition to our over software, services and solutions, The Rapid Response Institute offers the following specifically developed to enable Operational Excellence.  All are supported by documented methodologies, processes, metrics, training and support based on a solid knowledge base.

Get your first hour of consultation free and lets get started making your Organization Operationally Excellent

Want to Partner with us?  We are interested in business and technology partners using our OE Platform.


Scroll to Top