Category: Critical Mass

Decision Making in the Digitalization Age: Who Decides?

“Ergonomics (or Human Factors) is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design to optimize human well-being and overall system performance.” According to Gartner, “Digitalization is the use of digital technologies to change a

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Fleeting Success: In Pursuit of Sustainability

Winston Churchill is credited with saying, “Success is not final, failure is not fatal: it is the courage to continue that counts.”  The late Prime Minister nailed it; once again! Our journey through life, including our career is a marathon not a sprint.  While we celebrate success, often at happy hour or a party, we

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Three Years—Ten Months: How did they do it?

The United States officially entered World War II on December 8, 1941.  The war in the Pacific formally ended on September 2, 1945. A recent documentary on one of the history channels chronicled the path the United States took from a nation with an underdeveloped military to global dominance over this period.  What struck this

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Beat the Market: Can Operational Excellence Increase EPS?

In a recent Houston Chronicle article, its author puts forth the premise that while oil and gas companies should do well in the stock market this year, don’t expect the energy services sector to fare as well.  As those who are either in the sector or track it (stock analysts) know all to well that

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Bull or Bear: Is there gold in them there markets?

Are we on the verge of another California gold rush, boom market or depression?  No one knows.  What is certain; risk mitigation must be central to any business model. This year may be especially challenging for the oil industry.  Recently, conventional wisdom is downgrading average crude oil prices for 2019.  Reasons include a plentiful supply

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Mission Accomplished: Santa Completes Another Worldwide Transit—Incident Free!

Every December 24th, this jolly ole elf embarks on one more global initiative.  We know this to be true because each year since 1955, the North American Aerospace Defense Command (NORAD and its predecessor the Continental Air Defense Command (CONAD) Operations Center in Colorado Springs, Colorado have tracked his operation–www.noradsanta.org. We are happy to report

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Millennials Take On Our Increasingly Complex World

Originally published in 2013. On January 1st at 0348 hours a young engineer employed by a service company is trying to address a problem she has encountered with a compressor on a drilling rig in the Deepwater Gulf of Mexico.  She graduated from college three years ago and went to work for a large energy

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Command and Control: Is this the Way to Run the modern Railroad?

The managerial model, Command and Control (C&C) dates back to the dawn of humanity when tribal chieftains dictated the behavior of the group.  It survives to this day in many forms.  Typically, one thinks of military operations as the current manifestation of C&C in the western world. According to Wikipedia, by one definition found in

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Selling Your Economic Value Proposition to the C Suite: Translating Technology to the Language of Business

The challenge of building a Business Case for CAPEX investments with high intangible content, i.e., IoT, professional services and operational excellence, remains difficult.  Many also argue that disruptive new business models are making the old ways irrelevant. Hence, we simply must make the investment to remain competitive.  After all, everyone is doing it.  A matter

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Are You In Distress?

During a recent offshore sail from Florida to Texas the weather significantly deteriorated on this blogger and his boat mates. Our 45-foot ocean going sailboat was one in which (mostly) the same crew that has significant sea time together. That said, there were two days of very uncomfortable passage making. At one-point a nearby ship

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Are Organizational Governance Models Broken: Why Can’t Management Get a Handle on Things?

Over 15 years ago, organizations such as Enron, Worldcom, Tysons, and others failed after massive managerial maleficence and even criminality.  Enron’s auditor, Arthur Andersen folded as well. The result of this carnage was the imprisonment of many, the death (apparent heart attack) of the disgraced former CEO of Enron, suicides, massive shareholder value destruction and

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Organizational Predators: Jackals, Hyenas, and Wolves in Managerial Clothing

Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior.  This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for

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A New Relationship

This time of year, many make the so-called New Year’s Resolutions and make a personal if not short-term commitment to modify behaviors deemed as needing change.  Typical personal commitments include, losing weight, getting more exercise, becoming a better spouse/partner, etc. Unfortunately, most of these behavioral changes go by the wayside in short order.  Many reasons

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Excellent Behaviors: Assessing Relationships in the Operational Excellence Ecosystem

One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part included a link to additional information. The October edition featured

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Precedent Matters: Physical and Cyber Security Materiality

Cyber-attacks continue, seemingly unabated. Major industrial incidents seem to remain regardless of efforts to curtail them as well. In many cases significant shareholder value is destroyed and perhaps never to be regained. Lives are lost and business models compromised. In isolated incidents, senior executives “retire.” Usually, it is business as usual until the next time

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