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Category: Critical Mass

Freidman v Keynes

This discussion could and probably should be a book.  However, we will try to summarize the key differentiators in a few hundred words. When I first studied economics, a course during my MBA (1981), I was exposed to the Keynesian economic model.  This construct was…

Safety Santa: Another Case of Operational Excellence Success

A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations.  A great deal of progress since the advent…

Lessons in Servant Leadership: What Did You Say?

Watch almost any media talk show and the interviewer will often interrupt the guest trying to answer the question just posed.  This is such a common phenomenon that it is accepted behavior perhaps driven by ratings that come from on-air confrontation.  It is part of…

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