Author: RRI

remote working

Home Base During a Crisis: ‘get up, clean up, and dress up’

In the middle of a global pandemic, all of us who can are advised to work from home.  Many of us have worked remotely for a while now.  Whether traveling, dealing with sick children, avoiding traffic or dealing with a natural disaster remote management has become part of our business DNA. Yet, this pundit was

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fractal

To KISS or Not?

According to legend, the term KISS or ‘Keep It Simple, Stupid’ was coined by Kelly Johnson, lead engineer at the Lockheed Skunk Works and noted by the US Navy as early as 1960.  Subsequent phrases such as ‘Less is More’ followed. At first glance, it makes sense not to overly complicate a product, process or

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Freidman v Keynes

Freidman v Keynes

This discussion could and probably should be a book.  However, we will try to summarize the key differentiators in a few hundred words. When I first studied economics, a course during my MBA (1981), I was exposed to the Keynesian economic model.  This construct was long taught by professors such as John Kenneth Galbraith of

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Hanging App?

By one measure, the US presidential primary season is off to a rough start.  In a small state, counting the ballots became a challenge.  Wasn’t technology supposed to solve the problems of past confusions? Yet the mechanism seemingly failed—again!  How is this different from the Boeing Max 8 disaster?  In one sense it isn’t. Disclaimer: 

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10, 20, 30, 40, 50 or More!

The advent of 5 G so soon after 4 G—Humm.  What’s next?  How many G’s are there? In 1965, Gordon Moore put forth the construct that the density of transistors in integrated circuits doubled each year.  The so-called Moore’s Law has governed technology growth ever since.  However; over 50 years later, some argue that we

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2020 Vision: Are Your Stars Aligned This Year?

Depending on one’s perspective, 2020 is either the end of the last decade or the beginning of this one.  One can argue that our actual birthday is the day we were born and 12 months later we are one year old.  This suggests that on our tenth birthday we have lived a decade and a

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Reflection: Are We Near a Digital Tipping Point?

Generally, this time of year humans are wont to look back on the closing year and assess the good and the bad, and dare I say the ugly?  We celebrate successes, review the not so successes, and what is left undone.  This process prepares us for the New Year’s resolutions that are often then broken.

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Safety Santa: Another Case of Operational Excellence Success

A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations.  A great deal of progress since the advent of one red light on the nose of the lead

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Lessons in Servant Leadership: What Did You Say?

Watch almost any media talk show and the interviewer will often interrupt the guest trying to answer the question just posed.  This is such a common phenomenon that it is accepted behavior perhaps driven by ratings that come from on-air confrontation.  It is part of the culture! Why ask the question if you’re only going

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Running Across an Open Field: Strategy for Disruptive Technology?

Several weeks ago, as an amateur history buff, I was watching a documentary about World War I.  During one segment the commentator discussed the apparent fact that if soldiers refused to charge out of their trenches across an open field into the teeth of waiting machine guns they would be shot. The brutality of such

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Lessons from the Seventies

At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation.  This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time.  According to

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Want – Like – Need

Years ago, as part of a never-ending series of company reorganizations, a team of our change management consultants headed to the ‘field’ to interview users.  Upon their return, they presented an extensive list of technology investments deemed necessary to remain competitive. Their list focused on technology and not business concerns.  Wondering, I asked who they

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It’s the Economics Stupid!

Since it was first uttered in the early 1990s, the phrase “It’s the economy stupid” has been used and misused extensively.  Let’s squander the lexicon one more time. The US ‘silly’ political season is well underway and forecast to last almost 13 more months—no telling what voodoo economics will emerge.  Those of us with our

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In Defense of Humans—Machines Are Not Ready Yet

I recently submitted an internal organizational document that was spellchecked in addition to my review; several times.  One sentence where there the intent was to say, “that which is …” was change to “that witch is …” Did I type it wrong or did ‘auto correct’ take over the decision process?  In any event spellcheck

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Culture Matters A Lot! Cultural Interactions Matter MORE!!

“Failures of culture have been the single biggest destroyers of value in the last five years,” states the former senior vice president of HR of Google in a recent article.  This revelation by one of the contemporary tech giants supports the previous dictum, “Culture eats strategy for breakfast.”  Depending on one’s perspective, this latter quote

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Chain of Custody: Is Your Management System Ready?

“This eliminates the possibility for human error.”  This is an actual quote taken from one of the many blockchain ‘credible’ websites readily available—citation withheld to protect the guilty.    And, the Titanic was unsinkable! From another credible sources, “Is blockchain secure for my business?  Simply put, it can be.  But, not by just turning the key.

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Man—Machine: Extension or Versus?

Are the emerging machines our friend or foe?  The debut of new technologies such as Artificial Intelligence (AI), Internet of Things IoT) and a host of others seem to be drowning us as we drink from a technological fire hose.  Additionally, driverless vehicles, the Gig Economy et al. are conspiring to eliminate truck drivers and

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Zero: What If Switching Costs are Near?

Customer Acquisition and Retention (CAR) are two of the most important activities of the Marketing and Sales strategies and should be KPIs for “C” suite occupants as well.  One of the classic case studies of the battle over CAR is the so-called Cola Wars initiated between Coca Cola and Pepsi Cola in the 1970s.   These

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Aging Success: Never Give Up!

We live in a youth culture.  As young Baby Boomers, we were going to change the world.  Later other Gens would say the same.  Is it now too late for those over 50 to attain entrepreneurial success? A serial (often failed) entrepreneur, (Kentucky) Colonel Harland Sanders sold his first franchised secret receipt for “Kentucky Fired

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Your Career at the Speed of Light: Or Faster?

As a physics student in the 1960s, I and others became fascinate by the hypothetical particle that travels faster than the speed of light; the Tachyon.  Then and to date, this particle/theory has not been found/proven.  Conventional wisdom remains that traveling faster than the speed of light is not possible.  Sorry Star Trek. Moving on,

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Houston . . .

“The Eagle has landed,” and fifty years ago mankind had accomplished the heretofore seemingly impossible.  Two men on the moon became a game changer and not in just the way most believe. Yes, technology advancement owes much to these early space pioneers traceable to the 1950s; realistically a long process going back much further.  Aerospace

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Oil: In the DNA of the Silicon Valley

When discussing the likelihood of DNA in crude oil, one source comments, “So the DNA they are talking about is like the DNA, where they’re looking at the live bacteria in the crude oil, which would be descendants of the bacteria that was around when the oil first began its degradation from organic material.” Time

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Celebrate Your Independence: Taking Charge of Your Career

Today, my country celebrates its 243rd birthday.  Many observe the day with family and friends and enjoy fireworks.  Consumption of hamburgers and hot dogs will most likely be huge. No one in the United States is still alive from the time when the colonists rowdily left Great Britain.  Moreover, the United Kingdom is one of

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Brand Your Digital Oilfield Culture: Internalize Its Transformation

Our recent article, “The Digital Oilfield Culture: Transformation Value for the Organizational Ecosystem” (pp.24-26) takes a somewhat different change management approach.  Why not brand your digital oilfield culture? Most consumers are familiar with the so-called ‘Brand Name.’  These are names so ubiquitous that in some cases that we take them for granted.  Soft drinks, beer,

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Home Improvement Case Study: What’s the Value Proposition of Service Providers and Why Does It Matter to My Business?

This blog is focused on business issues and not retail services such as home repair/upgrade.  However, in recent months this writer has been in numerous discussions regarding the development and presentation to customers of a Value Proposition. This is an ongoing issue for each organization, product, service and other processes whereby an organization seeks to

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Systemic Reasoning Errors: Stink’en Think’en

The April 13-14, 2019 edition of the Wall Street Journal featured an opinion piece by Holman W. Jenkins, Jr., Russiagate and the Media’s News Denial.  The author makes the point, “Judgement is teachable.  Long ago, in relation to the Enron debacle, I pointed to the work of Harvard’s Max Bazerman and Northwestern’s David Messick, who

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Elevator: Going Up or Going Down?

True Story!  A couple of decades ago when I was the sales manager of a technology line of business that was part of a much larger organization, an excited young sales representative rushed into my office.  He just had to tell me that he just rode up the elevator and an older gentleman wearing a

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Event Horizon: Towards Singularity

This month a group of astronomers announced they had captured the first image of a black hole, some 55 million light years from earth.  A novel use of high-performance computing enabled this imaging and seems to hold promise for future commercial applications. Moreover, there is a great deal of discussion and hope that astronauts will

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I Hate These Things: Why Does This Always Happen to Me?

We have long argued that people will change if they understand the new idea/technology value proposition—what’s in it for me?  For some, this question is more difficult to answer than others. Moreover, we are all stuck!  This age of digitalization may pass a few ‘off the grid’ hermits by, but for the rest of us

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