Generally, this time of year humans are wont to look back on the closing year and assess the good and the bad, and dare I say the ugly? We celebrate successes, review the not so successes, and what is left undone. This process prepares us for the New Year’s resolutions that are often then broken.
A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations. A great deal of progress since the advent of one red light on the nose of the lead
Watch almost any media talk show and the interviewer will often interrupt the guest trying to answer the question just posed. This is such a common phenomenon that it is accepted behavior perhaps driven by ratings that come from on-air confrontation. It is part of the culture! Why ask the question if you’re only going
At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation. This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time. According to
We live in a youth culture. As young Baby Boomers, we were going to change the world. Later other Gens would say the same. Is it now too late for those over 50 to attain entrepreneurial success? A serial (often failed) entrepreneur, (Kentucky) Colonel Harland Sanders sold his first franchised secret receipt for “Kentucky Fired
As the officers, seamen and passengers of the Titanic came to understand, it is not what you can see that gets you but what is below the visible surface. Visualizing the unseen remains a continuing challenge. The current president of the United States is by many accounts the most unlikely political victor. He is not
Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior. This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for
One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part included a link to additional information. The October edition featured
