By one measure, the US presidential primary season is off to a rough start. In a small state, counting the ballots became a challenge. Wasn’t technology supposed to solve the problems of past confusions? Yet the mechanism seemingly failed—again! How is this different from the Boeing Max 8 disaster? In one sense it isn’t. Disclaimer:
Watch almost any media talk show and the interviewer will often interrupt the guest trying to answer the question just posed. This is such a common phenomenon that it is accepted behavior perhaps driven by ratings that come from on-air confrontation. It is part of the culture! Why ask the question if you’re only going
Several weeks ago, as an amateur history buff, I was watching a documentary about World War I. During one segment the commentator discussed the apparent fact that if soldiers refused to charge out of their trenches across an open field into the teeth of waiting machine guns they would be shot. The brutality of such
At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation. This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time. According to
Years ago, as part of a never-ending series of company reorganizations, a team of our change management consultants headed to the ‘field’ to interview users. Upon their return, they presented an extensive list of technology investments deemed necessary to remain competitive. Their list focused on technology and not business concerns. Wondering, I asked who they
We live in a youth culture. As young Baby Boomers, we were going to change the world. Later other Gens would say the same. Is it now too late for those over 50 to attain entrepreneurial success? A serial (often failed) entrepreneur, (Kentucky) Colonel Harland Sanders sold his first franchised secret receipt for “Kentucky Fired
As a physics student in the 1960s, I and others became fascinate by the hypothetical particle that travels faster than the speed of light; the Tachyon. Then and to date, this particle/theory has not been found/proven. Conventional wisdom remains that traveling faster than the speed of light is not possible. Sorry Star Trek. Moving on,
As the officers, seamen and passengers of the Titanic came to understand, it is not what you can see that gets you but what is below the visible surface. Visualizing the unseen remains a continuing challenge. The current president of the United States is by many accounts the most unlikely political victor. He is not
The April 13-14, 2019 edition of the Wall Street Journal featured an opinion piece by Holman W. Jenkins, Jr., Russiagate and the Media’s News Denial. The author makes the point, “Judgement is teachable. Long ago, in relation to the Enron debacle, I pointed to the work of Harvard’s Max Bazerman and Northwestern’s David Messick, who
True Story! A couple of decades ago when I was the sales manager of a technology line of business that was part of a much larger organization, an excited young sales representative rushed into my office. He just had to tell me that he just rode up the elevator and an older gentleman wearing a
We have long argued that people will change if they understand the new idea/technology value proposition—what’s in it for me? For some, this question is more difficult to answer than others. Moreover, we are all stuck! This age of digitalization may pass a few ‘off the grid’ hermits by, but for the rest of us
It is hard to believe we are now 19 years into the century. Seems like only yesterday we were worried whether the lights would stay on at Y2K. Each year many of us promise to do better at a list of things, some personal and some professional. Some days or weeks later, some or all
Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior. This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for
One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part included a link to additional information. The October edition featured
