Category: Operational Excellence

Operational Complexity: Risk Model Insufficiency

Most readers will be familiar with the above linear Risk Matrix Model.  This graphical representation of risk exposure is useful but strict adherence to it can lead to a false sense of security. Systemic Risk Management The real world is very complex with many moving parts.  The potential interaction of processes, events and other challenges

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Beat the Market: Can Operational Excellence Increase EPS?

In a recent Houston Chronicle article, its author puts forth the premise that while oil and gas companies should do well in the stock market this year, don’t expect the energy services sector to fare as well.  As those who are either in the sector or track it (stock analysts) know all to well that

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Bull or Bear: Is there gold in them there markets?

Are we on the verge of another California gold rush, boom market or depression?  No one knows.  What is certain; risk mitigation must be central to any business model. This year may be especially challenging for the oil industry.  Recently, conventional wisdom is downgrading average crude oil prices for 2019.  Reasons include a plentiful supply

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Mission Accomplished: Santa Completes Another Worldwide Transit—Incident Free!

Every December 24th, this jolly ole elf embarks on one more global initiative.  We know this to be true because each year since 1955, the North American Aerospace Defense Command (NORAD and its predecessor the Continental Air Defense Command (CONAD) Operations Center in Colorado Springs, Colorado have tracked his operation–www.noradsanta.org. We are happy to report

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Millennials Take On Our Increasingly Complex World

Originally published in 2013. On January 1st at 0348 hours a young engineer employed by a service company is trying to address a problem she has encountered with a compressor on a drilling rig in the Deepwater Gulf of Mexico.  She graduated from college three years ago and went to work for a large energy

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Command and Control: Is this the Way to Run the modern Railroad?

The managerial model, Command and Control (C&C) dates back to the dawn of humanity when tribal chieftains dictated the behavior of the group.  It survives to this day in many forms.  Typically, one thinks of military operations as the current manifestation of C&C in the western world. According to Wikipedia, by one definition found in

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Is Your Digitalized Organization Cybersecure?

Here is How to Find Out! It seems that everyday a new major cyber breach is announced.  The Rapid Response Institute and its Principals have addressed this issue many times through a variety of venues and publications. We recently conducted a workshop, “Implementing Digitalization: A Game Changing Transformation of the E&P Sector.”  The Cybersecurity of

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Organizational Predators: Jackals, Hyenas, and Wolves in Managerial Clothing

Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior.  This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for

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Excellent Behaviors: Assessing Relationships in the Operational Excellence Ecosystem

One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part included a link to additional information. The October edition featured

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Precedent Matters: Physical and Cyber Security Materiality

Cyber-attacks continue, seemingly unabated. Major industrial incidents seem to remain regardless of efforts to curtail them as well. In many cases significant shareholder value is destroyed and perhaps never to be regained. Lives are lost and business models compromised. In isolated incidents, senior executives “retire.” Usually, it is business as usual until the next time

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