Tag: operational excellence

Safety Santa: Another Case of Operational Excellence Success

A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations.  A great deal of progress since the advent of one red light on the nose of the lead

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Running Across an Open Field: Strategy for Disruptive Technology?

Several weeks ago, as an amateur history buff, I was watching a documentary about World War I.  During one segment the commentator discussed the apparent fact that if soldiers refused to charge out of their trenches across an open field into the teeth of waiting machine guns they would be shot. The brutality of such

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Lessons from the Seventies

At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation.  This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time.  According to

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Want – Like – Need

Years ago, as part of a never-ending series of company reorganizations, a team of our change management consultants headed to the ‘field’ to interview users.  Upon their return, they presented an extensive list of technology investments deemed necessary to remain competitive. Their list focused on technology and not business concerns.  Wondering, I asked who they

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Chain of Custody: Is Your Management System Ready?

“This eliminates the possibility for human error.”  This is an actual quote taken from one of the many blockchain ‘credible’ websites readily available—citation withheld to protect the guilty.    And, the Titanic was unsinkable! From another credible sources, “Is blockchain secure for my business?  Simply put, it can be.  But, not by just turning the key.

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Brand Your Digital Oilfield Culture: Internalize Its Transformation

Our recent article, “The Digital Oilfield Culture: Transformation Value for the Organizational Ecosystem” (pp.24-26) takes a somewhat different change management approach.  Why not brand your digital oilfield culture? Most consumers are familiar with the so-called ‘Brand Name.’  These are names so ubiquitous that in some cases that we take them for granted.  Soft drinks, beer,

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Systemic Reasoning Errors: Stink’en Think’en

The April 13-14, 2019 edition of the Wall Street Journal featured an opinion piece by Holman W. Jenkins, Jr., Russiagate and the Media’s News Denial.  The author makes the point, “Judgement is teachable.  Long ago, in relation to the Enron debacle, I pointed to the work of Harvard’s Max Bazerman and Northwestern’s David Messick, who

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Is Your Digitalized Organization Cybersecure?

Here is How to Find Out! It seems that everyday a new major cyber breach is announced.  The Rapid Response Institute and its Principals have addressed this issue many times through a variety of venues and publications. We recently conducted a workshop, “Implementing Digitalization: A Game Changing Transformation of the E&P Sector.”  The Cybersecurity of

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Organizational Predators: Jackals, Hyenas, and Wolves in Managerial Clothing

Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior.  This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for

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Excellent Behaviors: Assessing Relationships in the Operational Excellence Ecosystem

One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part included a link to additional information. The October edition featured

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