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Category: Safety Culture

Safety Santa: Another Case of Operational Excellence Success

A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations.  A great deal of progress since the advent…

Are Organizational Governance Models Broken: Why Can’t Management Get a Handle on Things?

Over 15 years ago, organizations such as Enron, Worldcom, Tysons, and others failed after massive managerial maleficence and even criminality.  Enron’s auditor, Arthur Andersen folded as well. The result of this carnage was the imprisonment of many, the death (apparent heart attack) of the disgraced…

Organizational Predators: Jackals, Hyenas, and Wolves in Managerial Clothing

Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior.  This article was one of a list of challenges put forth to that generation of management. Sadly, recent events…

Excellent Behaviors: Assessing Relationships in the Operational Excellence Ecosystem

One of the hot business buzzwords of 2017 is “Operational Excellence.” It has been the subject for many pundits, including this one. In October and November we published a two part series, Assuring Operational Excellence from Contractors and Their Subcontractors through BTOES Insights. Each part…

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