Listen closely and pay attention as our menu has changed. The frustration to the automated phone operator are legend. All of us have had our issues with this form of (non) customer service. Recently this pundit placed a call at a number provided by the vendor and went though all the (voice) menu items, only
Artificial Intelligence (AI) is all the rage but are these laudables premature? Is it in really Artificial Unintelligence (AU) or just latest manifestation of the 30+ year old Expert System and a passing fad? Recently, none the less than Google (parent Alphabet) suffered a $100 billion market setback when their AI strategy suffered a lack
Once Again Organizational Safety Cultures Have Failed. Why Does This Keep Happening? The controversial Normal Accident Theory suggests that in complex systems accidents are enviable. So it would seem with continued major disruptions in Critical Infrastructure Sectors. We have argued that this is not necessarily correct. Systemic Safety Culture Following the Deepwater Horizon incident in
In our forthcoming book, “Navigating the Data Minefields: Management’s Guide to Better Decision-Making” we coined the term, Valid, Reliable and Timely (VRT). “This term identifies all data dimensions including its temporal component.” Check Up When we go to the doctor we expect that the information conferred by this professional is Correct, Consistent with the current
“Per McKinsey research from June 2022, nearly 70 percent of the top economic performers, compared with just half of their peers, are using their own software to differentiate themselves from their competitors.” McKinsey went on to state that: Digital products are driving the need to embed software across the board Increasingly, more value is being
When asked when something is needed, how many of us have heard or even said, “I need it yesterday?” Our world is turning faster all the time. The now quaint old phrase, “Internet is like dog years. One human year is equal to seven Internet years” now seems like slow motion. Change is all around us
Recently this pundit was contacted with a purchase recommendation for something he had already acquired. Dah!! According to Britannica, artificial intelligence (AI) is defined as, “the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.” But just how mature is this technology? The term covers a wide range of capabilities and
According to Cambridge Dictionary the title term is defined as, Not real, or existing only in order to deceive people.” We live in a world when lies are tossed around with impunity. Politician lie, school boards withhold from parents and the news is decried as fake by both sides of the political isle. How does
Are the emerging machines our friend or foe? The debut of new technologies such as Artificial Intelligence (AI), Internet of Things IoT) and a host of others seem to be drowning us as we drink from a technological fire hose. Additionally, driverless vehicles, the Gig Economy et al. are conspiring to eliminate truck drivers and
