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Safety Santa: Another Case of Operational Excellence Success

A year ago, it was the pleasure of this blogger to report that Santa Clause completed yet another successful global fulfillment process AND importantly, the process was in compliance with the US Federal Aviation Authority’s (FAA) regulations.  A great deal of progress since the advent of one red light on the nose of the lead

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Running Across an Open Field: Strategy for Disruptive Technology?

Several weeks ago, as an amateur history buff, I was watching a documentary about World War I.  During one segment the commentator discussed the apparent fact that if soldiers refused to charge out of their trenches across an open field into the teeth of waiting machine guns they would be shot. The brutality of such

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Workshop: Selling to the Energy Industry (2 Day)

So You Want to Sell Your Products/Services to the Energy Industry Two Powerful Days that will Transform your Organization’s ability to market into an energy company. Available as: Instructor Facilitated Online or e-Learning   The Opportunity The oil and gas industry is undergoing a major transformation. The sector faces a number of challenges including but not

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Lessons from the Seventies

At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation.  This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time.  According to

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Economic Value Proposition Matrix (R)

Economic Value Proposition Matrix (R) RRI EVPM Welcome to The Rapid Response Institute Economic Value Proposition Matrix (EVPM) model. One of the most critical issues any organization faces is the development and communication of a compelling value proposition for its customers. This process is very important for those start up firms that are positing “disruptive”

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EVPM – GEM

Welcome to the Global Energy Mentors Free Version of the Economic Value Proposition Matrix (R) model. Please feel free to use it to solve your challenging valuation problems. Addition supporting materials include our EVPM QuickStart Guide and video, Making the Complex Sale: Selling to Industrial/Enterprise Customers in which the EVPM is featured. For additional information

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Culture of Safety Implementation Services

Advisory Services for the Implementation of a Culture of Safety Problem-Focused Advisory Services – The Rapid Response Institute (RRI) provides Advisory Service in which our consultant develops an understanding of the client’s SAFETY CULTURE implementation situation and develops findings, conclusions and recommendations that are presented to the client for consideration and decision making. Real-Time Advisory Services –

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Customer Acquisition Cost

Risk Adjusted Customer Acquisition Cost Assessment This is the classic Customer Acquisition Cost model that addresses not just the cost of attaining new customers but issues that may be of concern to the existing customer base if/when discounts are provided as part of a marketing campaign.  For many sectors customer ‘Switching Costs’ can be very

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EVPM – Standard: Sales as an Asset

Welcome to the Standard Version of the Economic Value Proposition Matrix (R) model.  Please feel free to use it to solve your challenging valuation problems.  As a client, you have access to the full capabilities of this leading CAPEX valuation solution. Additional supporting materials include our  EVPM QuickStart Guide and video, Making the Complex Sale: Selling to

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Software Suite

RRI Software Suite From its founding, The Rapid Response Institute has sought to not just provide World Class Professional Services but enable clients with sustainable and independent capabilities and processes to move forward in competitive environments. Moreover, Repeatable Work Processes lend themselves to software solutions. The firm has developed this suite of solutions enabling its

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