2018 – The Rapid Response Institute

Mission Accomplished: Santa Completes Another Worldwide Transit—Incident Free!

December 26, 2018 No Comments

Every December 24th, this jolly ole elf embarks on one more global initiative. We know this to be true because each year since 1955, the North American Aerospace Defense Command (NORAD and its predecessor the Continental Air Defense Command (CONAD) Operations Center in Colorado Springs, Colorado have tracked his operation–www.noradsanta.org. We are happy to report

Millennials Take On Our Increasingly Complex World

October 31, 2018 No Comments

Originally published in 2013. On January 1st at 0348 hours a young engineer employed by a service company is trying to address a problem she has encountered with a compressor on a drilling rig in the Deepwater Gulf of Mexico. She graduated from college three years ago and went to work for a large energy

Command and Control: Is this the Way to Run the modern Railroad?

October 29, 2018 No Comments

The managerial model, Command and Control (C&C) dates back to the dawn of humanity when tribal chieftains dictated the behavior of the group. It survives to this day in many forms. Typically, one thinks of military operations as the current manifestation of C&C in the western world. According to Wikipedia, by one definition found in

Selling Your Economic Value Proposition to the C Suite: Translating Technology to the Language of Business

October 18, 2018 No Comments

The challenge of building a Business Case for CAPEX investments with high intangible content, i.e., IoT, professional services and operational excellence, remains difficult. Many also argue that disruptive new business models are making the old ways irrelevant. Hence, we simply must make the investment to remain competitive. After all, everyone is doing it. A matter

Are You In Distress?

July 13, 2018 No Comments

During a recent offshore sail from Florida to Texas the weather significantly deteriorated on this blogger and his boat mates. Our 45-foot ocean going sailboat was one in which (mostly) the same crew that has significant sea time together. That said, there were two days of very uncomfortable passage making. At one-point a nearby ship

Love to Have the Opportunity to Learn About Your Company: I Know I Can Help

June 22, 2018 No Comments

It seems that the preferred CRM Cold Call script goes something like this, ”I’d love to jump on a call with you and learn more about your company. I am sure we can help.” Really? The roots of this approach may be from the “Sell me this pen” sales model whereby the sales representative queries

Are Organizational Governance Models Broken: Why Can’t Management Get a Handle on Things?

May 27, 2018 No Comments

Over 15 years ago, organizations such as Enron, Worldcom, Tysons, and others failed after massive managerial maleficence and even criminality. Enron’s auditor, Arthur Andersen folded as well. The result of this carnage was the imprisonment of many, the death (apparent heart attack) of the disgraced former CEO of Enron, suicides, massive shareholder value destruction and

Is Your Digitalized Organization Cybersecure?

April 15, 2018 No Comments

Here is How to Find Out! It seems that everyday a new major cyber breach is announced. The Rapid Response Institute and its Principals have addressed this issue many times through a variety of venues and publications. We recently conducted a workshop, “Implementing Digitalization: A Game Changing Transformation of the E&P Sector.” The Cybersecurity of

Organizational Predators: Jackals, Hyenas, and Wolves in Managerial Clothing

January 25, 2018 No Comments

Prologue In the author’s August 2004 edition of the then, Executive Briefing Newsletter (early online delivery) we addressed the impact on the firm of managerial misbehavior. This article was one of a list of challenges put forth to that generation of management. Sadly, recent events have compelled us all to revisit this issue, although for

A New Relationship

January 10, 2018 No Comments

This time of year, many make the so-called New Year’s Resolutions and make a personal if not short-term commitment to modify behaviors deemed as needing change. Typical personal commitments include, losing weight, getting more exercise, becoming a better spouse/partner, etc. Unfortunately, most of these behavioral changes go by the wayside in short order. Many reasons

Year: 2018