Tag: smart manufactring

Never Ask a Tire Salesperson if You Need New Tires

This Blog is dedicated to the memory of Eugene Lindsay, 1931-2015.  For many years, Gene was one of my sales representatives, confidant and a friend.  The title of this piece is attributed to him. The United States is still in the throes of the election aftermath and the President just pardoned his son; something he

Read More »

Artificial Stupidity

Listen closely and pay attention as our menu has changed. The frustration to the automated phone operator are legend.  All of us have had our issues with this form of (non) customer service. Recently this pundit placed a call at a number provided by the vendor and went though all the (voice) menu items, only

Read More »
Scroll to Top