Tag: high reliability

How Effective at Multitasking are We?

According to no less than the Cleveland Clinic, ” Studies (regarding multitasking) show it makes us less efficient and more prone to errors.” Cleveland Clinic goes on to make the case: When tasks are easy and routine such as, “like listening to music while walking, or folding laundry while watching TV,” these are generally not

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When Does It End?

Once Again Organizational Safety Cultures Have Failed.  Why Does This Keep Happening? The controversial Normal Accident Theory suggests that in complex systems accidents are enviable.  So it would seem with continued major disruptions in Critical Infrastructure Sectors.  We have argued that this is not necessarily correct. Systemic Safety Culture Following the Deepwater Horizon incident in

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Beware The Guns of March?

Readers know that as of this writing there is geopolitical and military tension in eastern Europe.  Hopefully, the situation will resolve peacefully. This piece is not about those politics.  Rather it is about the potential for accidental engagement and how that risk can be mitigated. President Kennedy is famously cited for the comment that referred

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100

This edition marks the 100th post in our Critical Mass Blog series.  We have sought to provide thoughtful, unbiased insight into the contemporary business and organizational challenges we all face.  Since our first blog post on November 27, 2017 our world has turned over in ways none expected.  Likely, this trend will continue. This series

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Learn from the Big Guy

We have all heard the flight attendant say, “Thank you for flying with us and welcome your destination, another on time arrival.”  Usually stated with gusto, as if an on time arrival was uncommon! Pundits and politicians are telling us that Santa will be late this year.  More salt on the wound, the jolly elf

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Welcome to the 70s—Again!

This Baby Boomer graduated from college in 1970.  Just in time for Saturday Night Fever and Grease, Avocado colored refrigerators and Harvest Gold dinnerware.  Plus, the best friend a then bachelor ever had–the microwave oven! Not to forget the Gasoline Lines and Hyper Inflation, Vietnam, Peace/Race Protests/Riots, a Major Recession, Stagflation and other wonderful (not)

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Roadmap to Decision Making In the ‘Smart’ Era

“Nothing is more difficult, and therefore more precious, than to be able to decide.” — Napoleon Bonaparte Volumes have been written on decision-making and this pundit has offered his share of insight and comment on the subject as well.  Some of our comments regard the appropriateness of the human intercession in electronic decision making.  Others

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ESG Implementation–Strong v Weak Revisited

“A healthy corporation acts on the interests of its stakeholders and customers” — Ari Melber, Journalist Currently, organizations are being implored to implement Environmental, Social, and Governance (ESG) driven business models.   Proponents even suggest that investment in organizations that do not have this imprimatur should be avoided or even divested. However, one wonders what has

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Its the Heart

“A good, quick, small team can beat a big, slow team any time.” — Paul William “Bear” Bryant, legendary college football coach In the early 1990s my former wife and I, both avid sailors decorated our boat for the local Christmas Boat Lane Parade.  While we had some help, most of the work was performed by the

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Teaming Safely

“For safety is not a gadget but a state of mind”   Second only to the basic need for food, water and what is required to sustain physical life, safety and security are the next step in Maslow’s Hierarchy of Needs.  In other words one cannot love or feel belonging or achieve a level of

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Operational Complexity: Risk Model Insufficiency

Most readers will be familiar with the above linear Risk Matrix Model.  This graphical representation of risk exposure is useful but strict adherence to it can lead to a false sense of security. Systemic Risk Management The real world is very complex with many moving parts.  The potential interaction of processes, events and other challenges

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