Month: March 2023

How Stupid is AI?

Recently this pundit was contacted with a purchase recommendation for something he had already acquired.  Dah!! According to Britannica, artificial intelligence (AI) is defined as, “the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.”  But just how mature is this technology?  The term covers a wide range of capabilities and

Read More »

CRM Suks

This author recently received an automated text message regarding an upcoming process.  Received the day before the scheduled process, the text described pre-process procedures (as if it was in the future) to be completed 72 hours beforehand. Customer Relationship Management (CRM) systems are ubiquitous.  These automated systems remind customers of valid business relationships as well

Read More »
Scroll to Top