Category: Maturity Model

Post Covid-19 Operational Performance

Not the So-Called New Normal   The light at the end of the Covid-19 tunnel may not be the train many still believe.  Populations are being inoculated at very high rates.  Moreover, there is ample evidence in my metropolitan area that the general population no longer believes or adheres to the ‘advice of experts.’  This

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Teaming Safely

“For safety is not a gadget but a state of mind”   Second only to the basic need for food, water and what is required to sustain physical life, safety and security are the next step in Maslow’s Hierarchy of Needs.  In other words one cannot love or feel belonging or achieve a level of

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Hanging App?

By one measure, the US presidential primary season is off to a rough start.  In a small state, counting the ballots became a challenge.  Wasn’t technology supposed to solve the problems of past confusions? Yet the mechanism seemingly failed—again!  How is this different from the Boeing Max 8 disaster?  In one sense it isn’t. Disclaimer: 

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Reflection: Are We Near a Digital Tipping Point?

Generally, this time of year humans are wont to look back on the closing year and assess the good and the bad, and dare I say the ugly?  We celebrate successes, review the not so successes, and what is left undone.  This process prepares us for the New Year’s resolutions that are often then broken.

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Lessons from the Seventies

At lunch the other day and for whatever reason, the history of the 3M Post It Note became a subject of our conversation.  This technological marvel unveiled in the 1970s is still widely used today. As with other new or disruptive technologies, the ‘sticky note’ was panned at first and for some time.  According to

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In Defense of Humans—Machines Are Not Ready Yet

I recently submitted an internal organizational document that was spellchecked in addition to my review; several times.  One sentence where there the intent was to say, “that which is …” was change to “that witch is …” Did I type it wrong or did ‘auto correct’ take over the decision process?  In any event spellcheck

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Chain of Custody: Is Your Management System Ready?

“This eliminates the possibility for human error.”  This is an actual quote taken from one of the many blockchain ‘credible’ websites readily available—citation withheld to protect the guilty.    And, the Titanic was unsinkable! From another credible sources, “Is blockchain secure for my business?  Simply put, it can be.  But, not by just turning the key.

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